Had a lovely meal here today for 6 people .5 people got 14 pound 2 coarse meal which was beautiful. 1 person got sausage and mash of the lunch menu .we got 2 teas .bill came to 95.55 .we couldn't understand why we were short for the bill with 3 of us throwing extra money in for the tip . 2 of the party were counting out change to pay for the bill so we never even thought to question the bill until we returned home .on counting the bill should have come to 86 pounds not 95 pounds .when I phoned ryans I was told for a table over 6 there is a 10 per cent service charge .this is not printed on the menu .yet it is added unto bill .ryans said it is at customer s discretion whether they pay this or not .yet nobody informed us this would be added on .so if we had known this we would not of left a large tip on top of this .so just warning ⚠️ everyone to be careful. Either split your party into less than 6 or don't leave a tip on top of 1 you have already been charged for .I recommend ryans to everyone love there food and there service and have never been charged a service charge before .but will not be...
Read moreHad the wings for starters which are a classic. However, wasn't very pleased with my main course. Ordered the chargrilled pork chop with thyme and garlic crushed potatoes and gravy. Thought it'll be the usual crispy crushed potatoes but it was technically just mash but with bits and lumps of un-mashed potatoes (think that was what they meant by crushed potatoes). Heavily disappointed with the pork chop though. First off, the considerably small piece of pork chop compared to the huge portion of potatoes was a let down. It seemed like I ordered mash with a side of pork chop. Second, the pork chop was overcooked. It was so tough to cut through it with the knife and even harder to chew. It was tough and dry and not at all juicy and tender as it's supposed to be. The staff were good and polite and it was crowded for a weekday, but still good vibes. They do lovely cocktails. Had the 'dark and stormy' and the strawberry daiquiri which were both delicious. They also have a good offer going - 2 courses for £14. However, I wish I could've enjoyed the main course and appreciated the...
Read moreAs soon as we walked in the place was entirely empty and smelt of a men's urinal throughout all downstairs. We sat ourselves down, nobody came near us apart from staff interruptinv our private conversation to say there is no cheese today, which we found randomly strange... After 15 mins we asked to be served. They had no potatoes in stock either apparently, I thought this was a joke. This was all after I said I wouldn't go back after the last time which was worse! Paid £10 for 10 single chicken nuggets and charged twice for drinks!!!! Child was told to turn down his ipad and we were only people in bar!!!! This kitchen is putrid upstairs, and floor is swimming with grease, obviously not kept clean. Small flies and midges over cutlery, furniture and menus!!!! Bartender dosnt even know what drink they stock!!! We asked what pints they do and ordered a chocolate tequila which I order every time I'm here, I prob have paid for a few bottles to be fair over the years. He had never heard of any of them??? Very strange staff, place has went to the sewerage...
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