-10000 I think I am still in shock disbelief and keep reliving it from last night being chucked out lol By simply asking for where our drinks were after 50 mins We traveled from 2 hours to a concert with my children 19 met friends taxi driver due to parking I sat on table on my own not to embarrass them as the mum lol My daughter ordered from their table through app my son bringing my food to my table the food took a long time 5pm we ordered we had no drinks at all feeling mow Ill. asked a young lady waitress politely She said I will go and find out I thanked her nothing happened I then asked a tall man in a blue shirt He was quite abrupt nothing again. He said we told you three was a wait on drinks bizarre what 59 mins I then asked another short male he was the duty mgr I saw his badge He was rude and very aggressive I explained then feeling very upset in his rude manner we had waited long time for the meals with no drinks and all the group was about to leave to go to the concert He walked off he then returned He was displaying very aggressive body language I am disabled and I have physical disability and mental health ptsd I carry a access card for that reason He asked what did they order I said I don’t know I repeated this twice he then proceeded ny telling me to He said you’re being agressive! I was so so shocked thought he was joking I said the only one being aggressive is you I then said sorry not Sure me telling you I didn’t order they did on the table I also explained i was not the only one that i. was disabled I need the drink I an in pain I feel ill He said ‘ just because your disabled that doesn’t give you the right to be agressive I said I an not I truly thought he was messing around he was not he got his thug security to ask me to leave in disbelief I left My children texting me where are you I was shaking I felt I was going to pass out as needed my drink . I asked to speak to the mgr he seemed ok he said he had to down load the camera he didn’t apologise so I think this is a regular thing this shocking chuckling 56 year old disabled vulnerable lady mother and carer out for Just asking where there drinks were bizarre !!! This is a unsafe environment and one must get fully investigated this is a very scary place hs dangerous He didn’t Appolgise even when I told him he has a mgr that truly is a danger making stuff up about customers in fact he is the aggressive person

I got a disgusting drink in a paper cup giving after asking for it Pepsi max I asked for another he wasn’t happy large bold headed male but returned with another that was fine k thanked him I was made to stand outside I said you got a serious issue here i wonder you contact the police not wanting to embarrass my children and the group I asked a parking attendant I had taken a picture of this duty manage he had refused to give his no c The parking attendant says he work doing events and this male mgr was known to be am extremely aggressive person they had had issues with Looking at reviews here there are some very disturbing reviews of bullying I intimidating behaviour displayed from the mgt I an now going to ask fur the camera footage and investigation by weatherspoos this young man need to anger mgt disability training The customer s have rights to I am still in shock embarrassing intimidating behaviour and also being left outside no were to sit in Cronic pain no drink after feeling faint waiting 50 mins and after our long wait for out meals We have s lovely weatherspoons in our town I am in shock this is even has the same brand name weather spoons on it It had an effect on me the rest of the night and still reliving the trauma This little aggressive mgr shouldn’t be working as framing and telling lies about customers to deflect on your his own bad mgt and aggressive provoking behaviour I have seen a few reviews on here similar description of this male mgr i will never come back to Birmingham ever disgusted it’s not a safe place I Would. Not recommend at all I refused to give me his name I have a picture of him fot ref