Grill & Thrill — Restaurant in Birmingham

Food is actually not that bad, but the staff behind the counter are incredibly rude. In fact they were soo bad that they even overcharged me by a pound, when I pointed this out to them they said the prices have changed asked since when, they said since 4 months which seemed quite funny as I had ordered the same thing twice that same month and had not been charged that much, lol! On top of this the prices on the menu which is just a cheap leaflet menu stuck to the wall still stated the normal price when I asked why they haven't amended the prices on the menu they replied were still waiting for them to be printed, again seemed unusual for the leaflet to take 4 months to order, but I'm sure by law they cannot charge more than what's stated on their own price list! A pound is neither here or their it's the principal, how they can clearly lie through their teeth amazes, no wonder that's one of few restaurants in the Balti triangle that's nearly always empty, which is a shame really because as I said the food is actually fine! The place does need a little refurbishment because it didn't look to clean either, top tips to the owner get rid of those grumpy, lying workers who in the history of me using that restaurant (about a good 12 visits) have never even opened a smile, and clean up the place a little bit and u'll be amazed how well it could do, In the mean time would definitely...

Iv been going to this place for years and after my last visit will never go. Dark guy whos asian by his accent doesnt give a crap and doesnt know how to treat his customers.. Iv been goin to this place for years every ramadan atleast 6 times during the month..

My frien and me came here he ordered 2 sheesh kebab and naan and I ordered cheese burger meal.. I asked the waiter can i have a plate of salad as i like to have salad with my food and he simplt said no!! i was like why not he said no there is salad there and hes pointin at the salad ontop of my friends sheesh kebab and naan. I was astounded!! I was going to pay for it aswell.. When we went the till my mate asked how much it was and told him that we never had an extra drink with our meal.. My mate didnt hear properly the guys reply so he asked him again and he made a face as if he can't be bothered and told my mate the price.. Absolutely ridiculous how they treat you.. Iv been going here long enough to know who owns it.. But never again!! Waiters are terrible.. i mean your digging yourselves a whole.. No one from my family is goin again, dont care how the...

I really don’t know where to start I’m from Nottingham came to Worcester to work felt like something different didn’t want to cook through get a take away went on Google this place came up I through give them a try omg what a mistake I made rang them was on hold for 20 minutes then I put the phone down called again gave my order they said it be an hour I was ok with that because they were busy the food I ordered chicken donner on naan salad and sauce it was ok It didn’t look like chicken donner more like chicken tikka maybe everyone does it differently I don’t know 🤷🏻‍♀️ and I ordered small pizza I think it was there house special the pizza taste like it gone off plus found small hair in it I throw it in the bin I paid £19 for both I just wanted the chicken Donner but it was less because of delivery so I had to get something with it I’m very disappointed ☹️ wasted my money i had to give a star to leave a review otherwise they don’t deserve that either 👎👎👎im an honest reviewer with every take away i use will never order again sorry please avoid this place at...