Kanteen — Restaurant in Birmingham

Went into this establishment the other day, to meet up with a couple of other people. A cappuccino had already been ordered for me before I got in, but I still had to wait a while for my drink. This was deapite a couple of reminders that I had a drink on order. Other people had gone in after me, yet still had their drinks brought up to their table before mine was. Anyhow, around twenty minutes later, the girl brought my cappuccino up to me and said, "Sorry about the wait" in a mocking fashion, and slammed the drink down on the table. Even one of the people I was with noticed this, and made a comment. On departing the coffee bar some minutes later with my two guests, I noticed the girl give me a hostile look. Very strange. What was all that about? If staff treat customers like that, they will only drive them away, and without customers they would have no business. Surely they must...

Went in this morning and asked if they had iced coffee, the woman said yes and we spoke about some of the iced drinks (hence three stars as she was knowledgeable and did answer questions) however after waiting to be served for about 5 minutes she served me and then when I ordered the coffee she told me the ice machine was broken and couldn't do any iced drinks.

I've been here before and it was good but honestly I would hesitate to come here again as she could've told me when I first asked about the iced coffee that there was no ice and I wouldnt of wasted my time hanging about for a drink I wasn't going to get.

I know it's not their fault the ice machine was broken and it was only 10 minutes wasted out my life but it was a situation that could've very easily been avoided by simply...

Hidden gem in the square adjacent to the Custard Factory, I popped in for breakfast on a sunny Thursday morning and received a warm, friendly and inviting welcome. Their breakfast/brunch menu offers a range of omnivorous, veggie and vegan friendly dishes freshly prepared in the kitchen. From Simple Porridge (£3.50) to the signature Kanteen BLT Paleo (£7.95). Fentimans & Frobisher juices and like-minded cold drinks complement standard fare hot drinks. My Flat White was perfectly foamed, decorated and delicious (£2.40). There's also a selection of pastries, filled and unfilled croissants to enjoy. Soulful music creates a relaxed and pleasant ambience - and great to listen to the staff happily greet and chat to their customers. A really nice place to be....