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Ribeye Steakhouse Birmingham — Restaurant in Birmingham

Name
Ribeye Steakhouse Birmingham
Description
Nearby attractions
National SEA LIFE Centre Birmingham
The Water's Edge, Birmingham B1 2HL, United Kingdom
Utilita Arena Birmingham
King Edwards Rd, Birmingham B1 2AA, United Kingdom
LEGOLAND Discovery Centre & LEGO Store Birmingham
Arena, LEGOLAND Discovery Centre, Utilita, Birmingham B16 8AE, United Kingdom
Symphony Hall
Broad St, Birmingham B1 2EA, United Kingdom
Ikon Gallery
1 Brindley Pl, Oozells Sq, Birmingham B1 2HS, United Kingdom
Crescent Theatre
Sheepcote St, Birmingham B16 8AE, United Kingdom
BlackSabbath Bench
Broad St, Birmingham B1 2HP, United Kingdom
Library of Birmingham
Centenary Sq, Birmingham B1 2ND, United Kingdom
Centenery square fountains
Centenary Sq, Birmingham B1 2DR, United Kingdom
Hall of Memory
Broad St, Birmingham B1 2HF, United Kingdom
Nearby restaurants
Slug & Lettuce - Birmingham
The Waters Edge, Brindley Pl, Birmingham B1 2HL, United Kingdom
Las Iguanas - Birmingham - Brindley Place
10G The Waters Edge, Birmingham B1 2HJ, United Kingdom
Zizzi - Birmingham Brindley Place
3 Brindley Pl, Birmingham B1 2JB, United Kingdom
Turtle Bay Brindleyplace Birmingham
10 Brindley Pl, Birmingham B1 2JB, United Kingdom
Bank Restaurant Bar & Grill
4 Brindley Pl, Birmingham B1 2JB, United Kingdom
Malt House
75 King Edwards Rd, Birmingham B1 2NX, United Kingdom
SIAMAIS
6, 7 Brindley Pl, Oozells St., Birmingham B1 2HS, United Kingdom
Lulu Wild
Unit 7 & 8, The Waters Edge, Brindley Pl, Birmingham B1 2HP, United Kingdom
The Alchemist Brindleyplace
10F-12F The Water's Edge, Brindley Pl, Birmingham B1 2HL, United Kingdom
Piccolino Birmingham
9 Brindley Pl, Birmingham B1 2HS, United Kingdom
Nearby hotels
Leonardo Royal Hotel Birmingham
245 Broad St, Birmingham B1 2HQ, United Kingdom
Hilton Garden Inn Birmingham Brindleyplace
1 Brunswick Square, Birmingham B1 2HW, United Kingdom
Novotel Birmingham Centre
70 Broad St, Birmingham B1 2HT, United Kingdom
Hyatt Regency Birmingham
2 Bridge St, Birmingham B1 2JZ, United Kingdom
Travelodge Birmingham Central
230 Broad St, Birmingham B15 1AY, United Kingdom
Hampton by Hilton Birmingham Broad Street
200 Broad St, Birmingham B15 1SU, United Kingdom
Le Petit Chef - Birmingham
Hyatt Regency, 2 Bridge St, Birmingham B1 2JZ, United Kingdom
Holiday Inn Express Birmingham - City Centre by IHG
19 Holliday St, Birmingham B1 1HH, United Kingdom
Crowne Plaza Birmingham City Centre, an IHG Hotel
Central Square, Holliday St, Birmingham B1 1HH, United Kingdom
Your Perfect Stay Serviced Apartments Birmingham
218 Broad St, Birmingham B15 1AY, United Kingdom
Related posts
Keywords
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Ribeye Steakhouse Birmingham things to do, attractions, restaurants, events info and trip planning
Ribeye Steakhouse Birmingham
United KingdomEnglandBirminghamRibeye Steakhouse Birmingham

Basic Info

Ribeye Steakhouse Birmingham

3 Brindley Pl, Birmingham B1 2JB, United Kingdom
4.2(447)
Save
spot

Ratings & Description

Info

attractions: National SEA LIFE Centre Birmingham, Utilita Arena Birmingham, LEGOLAND Discovery Centre & LEGO Store Birmingham, Symphony Hall, Ikon Gallery, Crescent Theatre, BlackSabbath Bench, Library of Birmingham, Centenery square fountains, Hall of Memory, restaurants: Slug & Lettuce - Birmingham, Las Iguanas - Birmingham - Brindley Place, Zizzi - Birmingham Brindley Place, Turtle Bay Brindleyplace Birmingham, Bank Restaurant Bar & Grill, Malt House, SIAMAIS, Lulu Wild, The Alchemist Brindleyplace, Piccolino Birmingham
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Phone
+44 121 809 2222
Website
ribeyesteakhouse.com

Plan your stay

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Featured dishes

View full menu
Warm Mixed Olives
(V)
Hummus & Pitta
(Vg, gluten, sesame, soya)
Sour And Thyme Cheesy Garlic Bread
(V, gluten, dairy)
Homemade Soup Of The Day
Please ask your server for today's choice.
Beef Ribs
Rubbed with our in-house spice mix then slow cooked for 6 hours served with either a spice or bbq sauce. (Soya, crustaceans)

Reviews

Nearby attractions of Ribeye Steakhouse Birmingham

National SEA LIFE Centre Birmingham

Utilita Arena Birmingham

LEGOLAND Discovery Centre & LEGO Store Birmingham

Symphony Hall

Ikon Gallery

Crescent Theatre

BlackSabbath Bench

Library of Birmingham

Centenery square fountains

Hall of Memory

National SEA LIFE Centre Birmingham

National SEA LIFE Centre Birmingham

4.2

(5.7K)

Open 24 hours
Click for details
Utilita Arena Birmingham

Utilita Arena Birmingham

4.3

(6.4K)

Open 24 hours
Click for details
LEGOLAND Discovery Centre & LEGO Store Birmingham

LEGOLAND Discovery Centre & LEGO Store Birmingham

4.1

(1.9K)

Open 24 hours
Click for details
Symphony Hall

Symphony Hall

4.7

(3.6K)

Open 24 hours
Click for details

Things to do nearby

Candlelight: The Best of Hans Zimmer
Candlelight: The Best of Hans Zimmer
Sat, Dec 13 • 6:30 PM
Cathedral Square, Colmore Row, Birmingham, B3 2QB
View details
Candlelight: Queen vs. ABBA
Candlelight: Queen vs. ABBA
Fri, Dec 12 • 6:30 PM
St Paul's Church, St Paul's Square, Birmingham B3 1QZ, United Kingdom, B3 1QZ
View details

Nearby restaurants of Ribeye Steakhouse Birmingham

Slug & Lettuce - Birmingham

Las Iguanas - Birmingham - Brindley Place

Zizzi - Birmingham Brindley Place

Turtle Bay Brindleyplace Birmingham

Bank Restaurant Bar & Grill

Malt House

SIAMAIS

Lulu Wild

The Alchemist Brindleyplace

Piccolino Birmingham

Slug & Lettuce - Birmingham

Slug & Lettuce - Birmingham

4.5

(2.1K)

Click for details
Las Iguanas - Birmingham - Brindley Place

Las Iguanas - Birmingham - Brindley Place

4.6

(1.3K)

Click for details
Zizzi - Birmingham Brindley Place

Zizzi - Birmingham Brindley Place

4.2

(681)

Click for details
Turtle Bay Brindleyplace Birmingham

Turtle Bay Brindleyplace Birmingham

4.8

(3.9K)

Click for details
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Posts

FoodieFoodie
The atmosphere and decor of this halal steak restaurant is pretty and instagrammable. They’ve attempted to go for glamour, which does work. From the moment of walking in, the staff were friendly and attentive. Our waitress Hajera was super helpful, friendly and she did not attempt to oversell. She let us know about allergy requirements (gluten) after checking with the chef, and this helped greatly. We went on a Tuesday evening, so it was a great time because the restaurant was not too busy to provide us with attention. The dishes we had were: T-bone steak - cooked to perfection and melt in the mouth - medium rare Cote de boef - cooked to perfection and melt in the mouth - rare With both steaks, they were cooked as we like them. We could taste the quality of the meat. The meat is simply seasoned with salt and pepper, as steak should be. If you like spicy food and cannot have your meat with a load of spice, this is not for you. Peppercorn sauce - really delicious and simple in flavour. If you like spicy sauces, this is not for you. Bone marrow served on the bone - thus was delicious and cooked well. For some it may be under seasoned, but when I had this combined with what was on the plate, it was perfect and delicious! The marrow just melted on my tongue and was just what I like! Bone marrow butter - really lovely, delicious and creamy. Seasonal vegetables - cooked al dente and tasted buttery, while a refreshing accompaniment to the near. Absolutely stunning! Creamed spinach - detectable and viscous.. probably the best creamed spinach I’ve had! Dauphinois potatoes - they make this stupendously well too! So satiating! Fondant potato - again, melts and cooked extremely well Drink - blueberry and coconut - my friend enjoyed this No dessert - they had run out of the honey cake and no gluten free option The food was spectacular and it all cost us £62 each. Thus, it’s what one would expect to pay for a quality steak meal. If your palate needs spice, or alcohol; then do yourself a favour a stay away. This eaterie provided us with the beatific atmosphere for a girly catch up, on the platform and delicious and beautiful dinner; punctuated by helpful staff whom were not intrusive. The only negative is that they need to invest in sharp, good quality steak knives. I struggled with their knives, and would have appreciated sharper high end knives; as that would have enhanced my experience. We were not rushed out because it was nice and quiet due to it being an early weeknight, and it just provided the perfect backdrop to our conversation, as we stayed an hour following bill payment. The ladies’ bathroom is clean too!! They have a toilet shower, so this is great for those who use this. My friend and I were so glad that we tried this. The negative reviews do not do this place justice! If you enjoy steak, please do visit!
Adam HaychAdam Haych
As a fan of the Manchester ribeye I was so excited to hear that a sister branch had been opened in Birmingham and coincidentally a 5 minute walk from my place. I booked a table for me and my friend for 6pm . We walked down in anticipation and once we arrived that’s where things went down hill, the hostess directs us to a table of two in between two other tables of both which were situated, we asked politely if we can sit on the end table of 2 as there were 3 free tables of 2, was asked as the tables were quite close and we wanted some privacy. The hostess said she needed to ask her manager and left us standing in the middle of the restaurant for 5 minutes with staff coming up to us asking if we’re okay, it was extremely uncomfortable. The hostess said those 3 tables of 2 were booked for a party of 6 and will be pushed together. We sat down in between two other situated tables. We were so close we could hear their conversations. When you go out to have a nice meal you want privacy not a random stranger on your lap. We ordered drinks and the wrong ones were given, not a great start at all. We ordered our food and before it came, to our shock the same hostess sat a party of 2 in the table we requested, there was no party of 6. We were lied too, lying to customers blatantly in their face is an example of horrendous customer service, we definitely knew there was no table of 6 as two other people were then sat on another table we requested. The saving grace was the food the, steak was cooked to perfection, cut through it like butter, the portion sizes were smaller than the Manchester branch we did notice. The dessert, the chocolate mouse with crème brûlée insert, was absolutely beautiful I really enjoyed the texture and creaminess of the dessert. Another piece of advice is do not have your staff standing in one place in a group of 7 just staring at the customers, it’s very intimidating. Also allocating one person to a table would help as we had 6/7 different staff members approach us. The food was lovely however the customer service let it down, i will not be returning, & I hope improvements are made for your sake.we also had an additional item on the bill that we didn’t receive, again that shows the incompetence of the staff memebers. Also an automatic service charge was the cherry on top, the cheek of charging us for an absolute incompetent experience, all down to poor customer service.
Mariam AliMariam Ali
1st time me and my Partner are at Ribeye Bham. Even before we reached the entrance, we could see there was a place outdoors to pray salah and it made us both happy there are restaurants which provide this service. As soon as we walked in, the staff and service was amazing, they greeted us very respectfully and got us seen very quickly. The waiter we had was amazing, his name was Anis and deserves 10/10 for his hospitality, honesty, recommendations and service. I was soooo happy they served humours, was not expecting that. The food was amazing, right portions, flavours were bursting and myself and my partner really enjoyed everything. We ordered hummous with pitta - 9/10 only because we had to order another pitta bread think maybe 2 portions of pitta would have been sufficient enough but still good. Ordered chicken bang bang oh my life this was amazing, the flavours, the texture and everything was perfect. Ordered the ribs from the starter menu, hmmm it was nice but I’m not a big ribs fan and neither is my partner but overall taste was not bad, a little hard but flavour was nice. Partner ordered creek sirloin steak- best decision he went with recommendation from Anis. I was not expecting the steak to be good but it was actually delicious, was soooo soft, tender and juicy and not a thick piece just perfect. Drinks were amazing, partner had red berry mock tail it was good but my mocktail was the best something Japanese and the colour to it was 😍😍😍. Overall experience, ambience was great, clean, quick service, not overly noisy, relaxed environment and service was attentive - absolutely loved my experience at Ribeye Bham. It was a little on the pricey side paid over £100 but the fact the quality of the food and the service we received was amazing so £100 well spent as quality is very very important to us. You can see, feel and taste the quality of the food and service. Excellent location too with a delightful view. I would give the restaurant a full 10/10 and will definitely be visiting again.
See more posts
See more posts
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Find your stay

Pet-friendly Hotels in Birmingham

Find a cozy hotel nearby and make it a full experience.

The atmosphere and decor of this halal steak restaurant is pretty and instagrammable. They’ve attempted to go for glamour, which does work. From the moment of walking in, the staff were friendly and attentive. Our waitress Hajera was super helpful, friendly and she did not attempt to oversell. She let us know about allergy requirements (gluten) after checking with the chef, and this helped greatly. We went on a Tuesday evening, so it was a great time because the restaurant was not too busy to provide us with attention. The dishes we had were: T-bone steak - cooked to perfection and melt in the mouth - medium rare Cote de boef - cooked to perfection and melt in the mouth - rare With both steaks, they were cooked as we like them. We could taste the quality of the meat. The meat is simply seasoned with salt and pepper, as steak should be. If you like spicy food and cannot have your meat with a load of spice, this is not for you. Peppercorn sauce - really delicious and simple in flavour. If you like spicy sauces, this is not for you. Bone marrow served on the bone - thus was delicious and cooked well. For some it may be under seasoned, but when I had this combined with what was on the plate, it was perfect and delicious! The marrow just melted on my tongue and was just what I like! Bone marrow butter - really lovely, delicious and creamy. Seasonal vegetables - cooked al dente and tasted buttery, while a refreshing accompaniment to the near. Absolutely stunning! Creamed spinach - detectable and viscous.. probably the best creamed spinach I’ve had! Dauphinois potatoes - they make this stupendously well too! So satiating! Fondant potato - again, melts and cooked extremely well Drink - blueberry and coconut - my friend enjoyed this No dessert - they had run out of the honey cake and no gluten free option The food was spectacular and it all cost us £62 each. Thus, it’s what one would expect to pay for a quality steak meal. If your palate needs spice, or alcohol; then do yourself a favour a stay away. This eaterie provided us with the beatific atmosphere for a girly catch up, on the platform and delicious and beautiful dinner; punctuated by helpful staff whom were not intrusive. The only negative is that they need to invest in sharp, good quality steak knives. I struggled with their knives, and would have appreciated sharper high end knives; as that would have enhanced my experience. We were not rushed out because it was nice and quiet due to it being an early weeknight, and it just provided the perfect backdrop to our conversation, as we stayed an hour following bill payment. The ladies’ bathroom is clean too!! They have a toilet shower, so this is great for those who use this. My friend and I were so glad that we tried this. The negative reviews do not do this place justice! If you enjoy steak, please do visit!
Foodie

Foodie

hotel
Find your stay

Affordable Hotels in Birmingham

Find a cozy hotel nearby and make it a full experience.

Get the Appoverlay
Get the AppOne tap to find yournext favorite spots!
As a fan of the Manchester ribeye I was so excited to hear that a sister branch had been opened in Birmingham and coincidentally a 5 minute walk from my place. I booked a table for me and my friend for 6pm . We walked down in anticipation and once we arrived that’s where things went down hill, the hostess directs us to a table of two in between two other tables of both which were situated, we asked politely if we can sit on the end table of 2 as there were 3 free tables of 2, was asked as the tables were quite close and we wanted some privacy. The hostess said she needed to ask her manager and left us standing in the middle of the restaurant for 5 minutes with staff coming up to us asking if we’re okay, it was extremely uncomfortable. The hostess said those 3 tables of 2 were booked for a party of 6 and will be pushed together. We sat down in between two other situated tables. We were so close we could hear their conversations. When you go out to have a nice meal you want privacy not a random stranger on your lap. We ordered drinks and the wrong ones were given, not a great start at all. We ordered our food and before it came, to our shock the same hostess sat a party of 2 in the table we requested, there was no party of 6. We were lied too, lying to customers blatantly in their face is an example of horrendous customer service, we definitely knew there was no table of 6 as two other people were then sat on another table we requested. The saving grace was the food the, steak was cooked to perfection, cut through it like butter, the portion sizes were smaller than the Manchester branch we did notice. The dessert, the chocolate mouse with crème brûlée insert, was absolutely beautiful I really enjoyed the texture and creaminess of the dessert. Another piece of advice is do not have your staff standing in one place in a group of 7 just staring at the customers, it’s very intimidating. Also allocating one person to a table would help as we had 6/7 different staff members approach us. The food was lovely however the customer service let it down, i will not be returning, & I hope improvements are made for your sake.we also had an additional item on the bill that we didn’t receive, again that shows the incompetence of the staff memebers. Also an automatic service charge was the cherry on top, the cheek of charging us for an absolute incompetent experience, all down to poor customer service.
Adam Haych

Adam Haych

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hotel
Find your stay

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Find a cozy hotel nearby and make it a full experience.

1st time me and my Partner are at Ribeye Bham. Even before we reached the entrance, we could see there was a place outdoors to pray salah and it made us both happy there are restaurants which provide this service. As soon as we walked in, the staff and service was amazing, they greeted us very respectfully and got us seen very quickly. The waiter we had was amazing, his name was Anis and deserves 10/10 for his hospitality, honesty, recommendations and service. I was soooo happy they served humours, was not expecting that. The food was amazing, right portions, flavours were bursting and myself and my partner really enjoyed everything. We ordered hummous with pitta - 9/10 only because we had to order another pitta bread think maybe 2 portions of pitta would have been sufficient enough but still good. Ordered chicken bang bang oh my life this was amazing, the flavours, the texture and everything was perfect. Ordered the ribs from the starter menu, hmmm it was nice but I’m not a big ribs fan and neither is my partner but overall taste was not bad, a little hard but flavour was nice. Partner ordered creek sirloin steak- best decision he went with recommendation from Anis. I was not expecting the steak to be good but it was actually delicious, was soooo soft, tender and juicy and not a thick piece just perfect. Drinks were amazing, partner had red berry mock tail it was good but my mocktail was the best something Japanese and the colour to it was 😍😍😍. Overall experience, ambience was great, clean, quick service, not overly noisy, relaxed environment and service was attentive - absolutely loved my experience at Ribeye Bham. It was a little on the pricey side paid over £100 but the fact the quality of the food and the service we received was amazing so £100 well spent as quality is very very important to us. You can see, feel and taste the quality of the food and service. Excellent location too with a delightful view. I would give the restaurant a full 10/10 and will definitely be visiting again.
Mariam Ali

Mariam Ali

See more posts
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Reviews of Ribeye Steakhouse Birmingham

4.2
(447)
avatar
5.0
12w

The atmosphere and decor of this halal steak restaurant is pretty and instagrammable. They’ve attempted to go for glamour, which does work.

From the moment of walking in, the staff were friendly and attentive.

Our waitress Hajera was super helpful, friendly and she did not attempt to oversell. She let us know about allergy requirements (gluten) after checking with the chef, and this helped greatly.

We went on a Tuesday evening, so it was a great time because the restaurant was not too busy to provide us with attention.

The dishes we had were:

T-bone steak - cooked to perfection and melt in the mouth - medium rare Cote de boef - cooked to perfection and melt in the mouth - rare With both steaks, they were cooked as we like them. We could taste the quality of the meat. The meat is simply seasoned with salt and pepper, as steak should be. If you like spicy food and cannot have your meat with a load of spice, this is not for you. Peppercorn sauce - really delicious and simple in flavour. If you like spicy sauces, this is not for you. Bone marrow served on the bone - thus was delicious and cooked well. For some it may be under seasoned, but when I had this combined with what was on the plate, it was perfect and delicious! The marrow just melted on my tongue and was just what I like! Bone marrow butter - really lovely, delicious and creamy. Seasonal vegetables - cooked al dente and tasted buttery, while a refreshing accompaniment to the near. Absolutely stunning! Creamed spinach - detectable and viscous.. probably the best creamed spinach I’ve had! Dauphinois potatoes - they make this stupendously well too! So satiating! Fondant potato - again, melts and cooked extremely well Drink - blueberry and coconut - my friend enjoyed this No dessert - they had run out of the honey cake and no gluten free option

The food was spectacular and it all cost us £62 each. Thus, it’s what one would expect to pay for a quality steak meal.

If your palate needs spice, or alcohol; then do yourself a favour a stay away.

This eaterie provided us with the beatific atmosphere for a girly catch up, on the platform and delicious and beautiful dinner; punctuated by helpful staff whom were not intrusive.

The only negative is that they need to invest in sharp, good quality steak knives. I struggled with their knives, and would have appreciated sharper high end knives; as that would have enhanced my experience.

We were not rushed out because it was nice and quiet due to it being an early weeknight, and it just provided the perfect backdrop to our conversation, as we stayed an hour following bill payment.

The ladies’ bathroom is clean too!! They have a toilet shower, so this is great for those who use this.

My friend and I were so glad that we tried this. The negative reviews do not do this place justice!

If you enjoy steak,...

   Read more
avatar
1.0
41w

Please see my original complaint raised via email to which i had no response or appology apart from a discounted meal..

Good evening, i booked a table for 7.30pm at ribeye birmingham tonight (14.02.2025). Our first time visiting your restaurent.

We arrived at the restaurent and sat and waited 25 minutes for our table making it 8pm before we actually sat down - no apology or agknowledgment just 'take a seat' from the host. We waited 15minutes for a member of staff to come over to our table and take our drinks order and then personally called a waiter over to order our food once we had decided what we were eating. We ordered a cheesy share and tare garlic bread to start and then I ordered lamb, mash & beef jus and my husband ordered a tbone steak, mac & cheese, truffle fries & a chilli sauce. The food arrived promptly; my meal was cold, to the point i sent the beef jus back and asked for it to be reheated to try and warm my food up as to not cause a scene. My husbands steak was like rubber and his steak was also cold, the truffle fries and mac and cheese were hot. None of the staff came back to ask us if our food was ok, despite me sending my beef jus back to be reheated and my partner leaving almost a full tbone steak on his plate whilst the plates were collected once we had 'finished' eating.

All off the food leaving the hot plate in the kitchen had zero smoke coming from it, the hotplate lights wernt on and there was 2 plates of food sent back to the kitchen whilst we were sat there.

We didnt have chance to order pudding or another drink as the service from staff just wasnt there unless we asked for something. Once the plates were cleared we asked for the bill, the waitress took 20 minutes to bring our bill to the table, we said thankyou and asked for the card machine. She placed the card machine on the table and stated 'put your card in' .. no please or thankyou - after this being the final straw i removed my card and asked the waitress to remove the service charge from my bill which she did with no comments at all.

Considering we spent almost £105 in total after having the service charge removed, i think the food, service and overall night was shocking on behalf of a big company who charges big prices. We dont often spend large amounts of money but as it was valentines day we decided to spoil ourselves. I left feeling very unsatisfied, annoyed and unappreciated. I unfortunately wont be visiting again, neither will i reccomend you to family and friends.

I will also leave an accurate in depth review on google and trip advisor.

I look forward to...

   Read more
avatar
1.0
2y

As a fan of the Manchester ribeye I was so excited to hear that a sister branch had been opened in Birmingham and coincidentally a 5 minute walk from my place. I booked a table for me and my friend for 6pm . We walked down in anticipation and once we arrived that’s where things went down hill, the hostess directs us to a table of two in between two other tables of both which were situated, we asked politely if we can sit on the end table of 2 as there were 3 free tables of 2, was asked as the tables were quite close and we wanted some privacy. The hostess said she needed to ask her manager and left us standing in the middle of the restaurant for 5 minutes with staff coming up to us asking if we’re okay, it was extremely uncomfortable. The hostess said those 3 tables of 2 were booked for a party of 6 and will be pushed together. We sat down in between two other situated tables. We were so close we could hear their conversations. When you go out to have a nice meal you want privacy not a random stranger on your lap. We ordered drinks and the wrong ones were given, not a great start at all. We ordered our food and before it came, to our shock the same hostess sat a party of 2 in the table we requested, there was no party of 6. We were lied too, lying to customers blatantly in their face is an example of horrendous customer service, we definitely knew there was no table of 6 as two other people were then sat on another table we requested. The saving grace was the food the, steak was cooked to perfection, cut through it like butter, the portion sizes were smaller than the Manchester branch we did notice. The dessert, the chocolate mouse with crème brûlée insert, was absolutely beautiful I really enjoyed the texture and creaminess of the dessert. Another piece of advice is do not have your staff standing in one place in a group of 7 just staring at the customers, it’s very intimidating. Also allocating one person to a table would help as we had 6/7 different staff members approach us. The food was lovely however the customer service let it down, i will not be returning, & I hope improvements are made for your sake.we also had an additional item on the bill that we didn’t receive, again that shows the incompetence of the staff memebers. Also an automatic service charge was the cherry on top, the cheek of charging us for an absolute incompetent experience, all down to poor...

   Read more
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