Treatz Sutton Coldfield, located at 113 The Parade, Sutton Coldfield, B72 1PU, is a premier dessert parlour offering an extensive menu of sweet delights. From a selection of 40 ice cream flavours to waffles, crepes, sundaes, and milkshakes, there's something to satisfy every sweet tooth.
The establishment boasts a luxurious interior with both downstairs and upstairs seating, accommodating up to 80 diners. Customers have consistently praised the quality and variety of desserts, highlighting the consistent excellence whether dining in or ordering for delivery.
A standout aspect of Treatz Sutton Coldfield is its exceptional customer service. Many patrons have specifically commended Natasha for her warm and attentive demeanor. One review notes, "Natasha’s service was very good by making sure I had everything I needed. There was a great atmosphere with good music which made my experience very enjoyable." Another adds, "While the dessert was delightful, what truly made our visit special was the warm welcome and exceptional service provided by Natasha."
In summary, Treatz Sutton Coldfield offers a delightful dessert experience complemented by outstanding customer service, making it a must-visit spot for dessert enthusiasts...
Read moreFirst time visit today - we will be coming back. The first waitress was quick to seat us with menus, which are pretty extensive.
The second waitress was a little too eager to take our order; we had only just started looking through the menu, but was happy to wait.
We eventually settled on the choc chip cookie dough with salted caramel ice cream (of which there is a vast choice of flavours), a strawberry gelato milkshake, and the Brookie. We were also given a taster plate of 4 macarons. These were far less favourable than our order. The waitress wasn't sure of the flavours, but we guessed at 2 x coffee, which we didnt try as we dislike coffee, 1 x pistachio, which didnt taste of anything, and 1 x strawberry, which was quite nondescript, just sweet. As they were complimentary it didnt matter much but if we had paid £9.99 for a box of them, we would be disappointed, from what we tried.
All of them were prepared quickly and were delicious, the Brookie being a particular favourite.
Although parking is a bit of an issue, particularly for those who are less able, we are looking forward to coming back again, and will likely...
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I just had to take a moment to shout out the incredible service we received from Isabella at Treatz Dessert Shop in Sutton Coldfield. She truly went above and beyond to accommodate my daughter, who has ADHD, and made our visit so much more than just a stop for dessert.
From the moment we walked in, Isabella showed such kindness, patience, and understanding. She instinctively picked up on what my daughter needed—without making her feel different or uncomfortable. She took the time to explain the options clearly, gave us space when we needed it, and even helped adapt our order to better suit my daughter’s sensory sensitivities.
It might seem like a small thing to some, but for us, it meant the world. Dining out can sometimes be a challenge, but thanks to Isabella, our experience was smooth, joyful, and stress-free. My daughter left beaming—and so did I.
Treatz is lucky to have someone like Isabella. She’s not just serving desserts; she’s creating meaningful experiences for families like mine. We’ll definitely be back—and recommending this place to everyone we know!
Thank you, Isabella—you...
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