Bosco Restaurant — Restaurant in Borough of Fylde

We had used the restaurant some years ago and enjoyed it. On Thursday we met up with some friends for lunch. The most outstanding thing about our visit was the cost of soda water and lime. Wow! The soda water was served from small individual bottles at £3 each and the shot of lime, £1. This meant that a pint of lime ans soda came in at £7! For comparison a pint of Moretti was £6. When the bill came a 10% service charge had been added, so effectively a pint of lime and soda came in at £7.70. Lemonade was also £6 a pint. At a time when people are being asked NOT to drink and drive I find this approach to costing alcohol free drinks very poor. The food and service were okay Unfortunately the most memorable feature of our visit is that of a bill of £153.12, £31.90 was to pay for 2 lemonades, 6 small bottles of soda water and five shots of lime. I understand that the hospitality industry is under huge pressure at the moment but I consider the cost of those...

I wrote a review approximately a month ago about employees not receiving 100% of their tips. The owners have not contacted me.

Therefore, I wrote an email to them this morning which states:

'Good morning

I would like to highlight that your policy on tips (as explained on a sign when I last visited) is illegal. Employers who receive tips, including service charges and gratuities, into their business are under an obligation to pass 100% of them onto their staff in a fair and transparent way under rules effective from 1 October 2024.

You are not permitted to put a cap (maximum amount) on the amount a staff member can earn per shift. Please let me know when this practice has ceased as I will not be supporting the restaurant until it has ceased. In fact, if it does not cease, I will find out who I can...

Let's start from the good things: the staff is kind and the service is fast, the location is nice. That's it. As soon as we opened the menu we noticed a lot of misspelled words, like the typical stereotype of a person who pretends to speak Italian after two weeks of holiday in Italy. But ok, the menu doesn't matter, the important thing is that the food is good, right?! No, the food was at the same level or even worse. The food was edible (meaning it wasn't disgusting), but it was a real insult to call it an Italian restaurant. The pizza looked like a tasteless flatbread, and the spaghetti was overcooked. Probably the worst Italian restaurant in the area. It's the first time we've been there; were we just unlucky? I don't know, but if I go back, my passport will probably...