West Street Diner — Restaurant in Boston

I would rate you 0 stars if I could. First of all, I ordered two portions of regular chips and cheese (3 pounds each) and my total came to 7 pounds? Do you want me to calculate it for you? Rude and unprofessional. Asked for garlic sauce too, when I asked for it the second time, got told that it’s under the cheese, no manners whatsoever, there was not enough sauce anyway but they refused to give us more. The forks were wrapped in the tissues that we got given so i didnt notice them and asked for two forks, the man rudely said that he’s given me them. Instead of doing his chores, he sat down to watch some tv, stopped the music and turned on some news, pretty sure its for the music for the clients, or some kind of entertainment, not for him to watch whatever he prefares. Not a welcome place, always been rude, no “thank you”s, no hello or a goodbye either. Not a welcome place one bit. Never coming again and will let my friends and family to know that a sh*t place yall own. The chips weren’t...

Ordered 2 pizzas from West Street Diner via Just Eat - my order arrived hot, but the ingredients on the pizza were completely different than I have chosen while ordering. There were different sauces as well as missing ingredients from one pizza and different ingredients from other one. Tried to contact Just Eat to get a refund BUT restaurant still has not marked my order as completed in their system from 09/08/2020 so Just Eat can’t really help. I’ve contacted restaurant twice on the phone to request marking my order as completed but they were claiming that they did it the same day as delivered my food but they did not. Will not order again and will not recommend that place to anybody. Bad customer service, poor quality food, difficulties in contacting...

Ordered a large kebab and was excited, stomach rumbling, dreams of meat spilling out of bread. What I got instead was… well… an archaeological dig site. A few lonely chunks of chicken, marooned in a sea of oily sauce, rattling around in a box big enough to house a small family of raccoons.

The naan looks like it lost a fight with a rolling pin and decided to retire early. Honestly, I’ve seen coasters bigger than this portion of meat. If this is a “large” kebab, I’d hate to see the “small” – probably comes with a single crouton and a sniff of garlic sauce.

For the price, I expected a feast. What I got was more of an emotional journey. 10/10 if you’re trying to start a new diet by being instantly disappointed, but a solid 0/10 for actually feeding a...