Muffin Break is indeed broken. The āmuffinsā are overpriced rubbish which taste like baking powder and nothing else. We bought a box of muffins and after trying the ābestsellersā, you should run for the hills. No substance. The Snickers Muffin looked the best and we were digging for anything snicker related in the bread consistency muffin. We ordered both an ice frappe and a milkshake but had to rethink our flavour because they were both āout of stockā. Once we settled on our order, we asked for them to be served in a takeaway cup, which was also āout of stockā. The ice frappe was full of ice and served with a silly thin straw which was not fit for purpose. Overall, super disappointing because the actual store is great. Really entices people to come in store. Almost like one of those pretty looking flowers who lures insects to their death. All look and zero substance. Such a shame because i really had high hopes. Do yourself a favour, stick to what you know and...
Ā Ā Ā Read moreWell, they need a dedicated member of staff on clean up duty, as we walked in all the tables near the entrance seemed to have finished drinks and plates on them.
They had "no non-dairy options" for my coffee as they had run out. No children option other than a huge glass of Apple juice.
My banana and chocolate scone was nice, but had an odd taste, that I worked out was the butter, it might have been me, but it had a slightly odd taste I couldn't place.
The family sat behind us, their cake was dry and the babyccino was missing hot chocolate or something, the server seems to argue back about it. they got a replacement cake but left shortly after coffee undrunk and cake half-eaten.
Very disappointed. sadly, first visit and will more than...
Ā Ā Ā Read moreAwful place!
Expensive and low quality service and food.
First of all I was charged for soya milk substitute, despite it saying on the menu that Soya is free. (Oat and coconut milk etc is extra, but it said soya would not be). I challenged this when I noticed, and the bloke behind the counter fobbed me off saying its policy to charge for additional milk. I pointed out the menu behind the counter, and it was just disregarded. I said they need to update the menu, and the bloke just shrugged.
After waiting for our food to be brought over to us, a hair was inside the wrap. Its absolutely grim. Again I told staff and was just fobbed off.
Awful service, awful prices, just generally an awful place. Avoid......
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