Domino's Pizza - Brislington — Restaurant in Bristol

Honest review: Pizza burger was brilliant in taste but quite cold by the time it got here, same with the missus Vegan veggie pizza. The tracker stated it was on the way 8 mins after order which was a worry because how can you have 2 pizzas made to order with sides out the door in that time, but the tracker also didn't make sense on some aspects so maybe that was just a fault as the driver apparently stopped off for nearly 10 minutes at a closed industrial estate (concerning?). Taste of the pizzas was great, just temp a major issue. Now the sides: Chips are awful. Simply awful. Massive box, with a very small handful inside which were actually powdery in a sense, stone cold, tasted like they'd been reheated several times and very poor quality. Wedges the same - the kind you'd expect from a supermarket value range done in an oven and left under a lamp after. Missus ordered vegan nuggets - couldn't finish them as they were just weird. For the price, this was a huge disappointment and the reason I don't use chains normally - we had a voucher to use (£20 off order from Coca Cola) and I'd be turning up in person to demand a refund had it been full price. Seems they have staff that are really good according to reviews so sorry to dampen this, just you pay for the food and it is not good from what I've...

After Odering a Roma pizza it came and had barely any toppings on, my garlic pizza was burnt, I then called up spoke to a girl on the phone who said she'd re order my food, took for the extra toppings again, I waited another 40 minuets before calling where I was greated by a rude manager called James, who accused me of lying to try and get a free pizza when i just wanted the one I paid for rectified, (not sure how that's free) he refused to re Deliver my order and then said the girl didn't say she was going to re order my food! After I called the customer service they had to ask him to re deliver my food, I've then got the pizza and it was freezing cold! I then called back to inform them, he then called me a liar and said he knew I would call and say it was cold! I've sent the old pizza back has then called me back and said there was nothing wrong with it, (I would add pictures if I could) acussing me of lying and shouting at me down the phone, this kind of behaviour is disgraceful and dam right disgusting! The food quality is appalling and the customer service is actually terrible! I will not be ordering from this store again. They're lucky I don't report them to trading standards. Would advise people to order from here unless you want cold food and a vile service....

Order took an hour to come only for them to forget an item, driver drove off before I could even tell them. Rang them and got through to a manager who said they had NO delivery drivers available to bring the item THEY MISSED to which I replied you have no drivers for the rest of the night (7:30pm) and they said no. LIES - I can just as easily place another order for delivery on their site - they just couldn’t be bothered to correct THEIR mistake.

Then went on to offer me a voucher for my next order - assuming I’d ever order from this place again? Gave me no confirmation of this so called ‘voucher’ and put the phone down on me.

Called back again and explained to another person, they offered to add it onto the ‘system’ - again no proof of this and I asked when I ordered again how will they know to give me them for free which she replied ‘I don’t know I will have to ask my manager’ which is who I spoke to...