Dragon's Delicacy — Restaurant in Bristol

Had lunch with family and I’d like to give honest review about this place. This was my third time coming here and I have to say we were quite disappointed this time and here are some issues we have noticed, and although none were significant the minor inconveniences added up, and made our experience less appreciated. I hope the owner take this feedback into consideration as this is the closest dim sum restaurant nearest to our houses. They do not have spoons already laid out which was an inconvenience. We ordered about 12 dim sum and one rice dish, waited for 20 minutes and only 1 item came to our table. Other tables who sat down after us had already received all their dim sum- which some of their disunity were same as what we ordered. Anyway, We waited another 20 minutes because we understand how busy it can be on a Saturday, but still the food did not come and other tables have already finished eating by then. No waiters or waitresses know how to check on their customers. For 40 minutes no one came to check if our items have arrived correctly or arrived at all?! We had to get somebody to chase before they realised our orders have not been entered to the kitchen properly . Though I must add, the waitress who dealt with this was very kind and apologetic and she tried her best to reassure us. But I feel that this initial problem will only persist if I don’t leave our review on our experience. Other Chinese restaurants are good at checking their customers and see if there are any issues. I think you guys could learn from others on this point. They still missed out one item on our order at the end, so diners must be careful when paying because you could be paying for items that were never eaten. We never received the soy sauce we asked...

After looking at some of the reviews, we had high expectations but was hugely let down. The dim sum was maybe the worse we ever had. I'm not exaggerating. The croquet came out cold, the prawn dumplings were over fried, the chive dumplings was lacking in flavour and not fresh, the tripe was bland and way too chewy and the duck and roast pork rice was definitely not fresh. I'm not sure if it because we came in the early evening that the dim sum is not fresh…as typically they’re eaten for lunch but still, to serve these to paying customers is shameful.

During that evening, the restaurant wasn't even busy. Probably like only three to four tables, including ourselves and even then, the wait for our food was unbelievable. Each dish came out at drastically different times. By the time we finished the previous dish, the new would come out. It felt like a blimmin tasting menu. We have no problem with dishes coming out one at a time as its typical in a Chinese restaurant to ensure that the food is fresh but as previously stated, it was definitely not.

The place is also in need of a deep cleaning. The utensils and bowls were fine but the overall restaurant needs to be thoroughly cleaned, organised and maybe updated. Everything is just old and somewhat tacky.

The price of some of these dishes were ridiculous. £20 for noodles is a right joke.

The only positive comment I can say is that the female waitress serving us was quite good. She bought us the chilli oil when asked, refilled our tea and gave us whatever was missing from our table when asked.

Overall, wouldn't come back again. We’ll stick to the dim sum in Birmingham and Glouchester which are far more superior and...

This place never disappoints, the food quality and flavour is always consistent and there is so much to choose from, our personal favourites are the trio of roasted meats, the duck in particular is exceptional, the skin is always so crisp and the fact it’s cooked on the bone makes the flavour next level, some people are weird about it being on the bone but it’s honestly the best way to have it, then there’s the pork puff pastry, the pastry is the most amazing thing I’ve ever had on anything like this, it’s so flaky and buttery and lastly the steamed beef balls, they’re super juicy and full of flavour but it’s all great, these are just a few of the things we always make sure to get

I noticed some have complained about the dishes not all coming at the same time, it’s very common that in Asian food establishments when food is ready its sent out as this is a cultural thing, so when it’s done its done and not left to sit under heat lamps, it’s also a good sign the food is hot and fresh, we love this as we usually order enough for a family of 5 when there’s only normally 2 of us so just when you think you’ve finished something else comes out which is a happy surprise

The prices are very reasonable, the dishes are comprised of good quality ingredients so it’s worth every penny, also the service is always great, the staff are very attentive and friendly, me met a new waiter today, Ray, he introduced us to some new things to try and we’ll be having it again when we’re back, so thank you for that

I highly recommend dragons delicacy to anyone who wants to try real...