
Known locally for good coffee. Yes, the coffee is good. Very crowded and difficult to find a table, as others note, so not an ideal place for an extended stay since you feel pressured to dine quickly to free tables. Takeaway ordering is an extremely confusing and complicated experience, and there's always a queue. A notice tells you to stand outside for ordering, then you receive mixed instructions about where to stand while you wait. New customers get confused by those waiting outside about whether they are in the queue to order.
When a barista got confused on whether I was waiting or ordering, she implied it was my fault for not standing outside "to the left" while waiting for my coffee to be made (the place is tiny, so slightly right or left outside doesn't make much difference, and there are no clear instructions). When I stood far away from the door as instructed, I couldn't hear my order when called. The staff seemed a bit exasperated with me. All in all, takeaway is a confusing experience. Expect nice coffee at the expense of being told you aren't doing it right, whatever "it" might be. If you aren't up for the fight required to obtain a Hot Numbers coffee, try Fitzbillies down the street for an Indie experience, or pop into the nearby Fitzwilliam Museum cafe as an...
Read moreWorst place to have a coffee in Cambridge.
Update - After avoiding their shop in Trumpington Street, it turns out the whole chain is unbearable. They now repeatedly tried to screw me and some colleagues.
It happened to a lot of us that they grind your espresso wrongly so you have to buy the entire things again.
Take a look yourself: they pretended both packages were ground the same level (they obviously aren‘t) and that this was my own problem.
The coffee is not particularly good and it is incredibly expensive – you even need to pay for the oat milk that you can fill in your cup by the entrance on your own haha. Even worse was my experience when buying ground espresso. Although I specified very clearly how to grind it and a (in that case very friendly) employee offered me to just come back if it doesn‘t work, an incredibly unfriendly „manager“ denied this the next day, questioning the pledge in the same shop the day before. Instead of just preparing my coffee, I thus ended up on a 1.5 hour journey to the shop where I had to argue to finally just get the ground coffee I already asked for the day before. This experience was unbearable and I certainly...
Read moreAlright, avocado toast with them is WAY too literal. No salt, no butter, not a single spice or flavouring, all for the low low price of a mortgage. Also what are their rules for laptops because we've been told about 5 different things that don't corroborate at all, and then getting kicked off a table to another that has a sign that CLEARLY contradicts what the staff just said is unacceptable. Unspoken rules aren't rules. Contradictory laptop mess.
Edit: to reply to the team's reply; unfortunately it doesn't make sense or clear things up. Your laptop "rules" are confusing, contradictory, and being told to our faces that the rules are x, when they table sign says y is an accessibility issue. It's understandable to want to compromise between chatty visitors and laptop workers, but your staff cannot be rude or contradictory about it. You've given rules that we obeyed, then created a hostile atmosphere in telling us something else. It was an impossible situation and made us incredibly anxious, to the point that we can't come back knowing that staff will be rude to us for trying to follow your confusing "rules" that no one...
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