The Plough — Restaurant in Chelmsford

RE: World Cup Semi Final: So I've seen other reviews on here and other places that only gave this establishment one star - DO NOT TAKE ANY NOTICE OF THEM! I was sat behind these very rude people, and although they claim the manager was rude she was in fact a model of professionalism dealing with these very disrespectful, very childish people! One of them even had the audacity to go into the pub and steal a leather sofa seat cushion to sit on outside! They were in the gangway where the staff had to walk through to serve food so they had to move every five seconds anyway to make way for the staff - that's the main reason the manager asked them to move so that her staff could do their jobs!

I always go to this pub to watch sports games because of the professional, friendly atmosphere. They will do everything in their power to accommodate those who wish to enjoy a sports game with the minimum amount of fuss and they try to cater for everyone - hence the manager introduced such things as table service and even got something for a lady to sit on who hadn't booked a table but had a bad leg, all to ensure everyone has the best time possible in a positive, safe environment. Unfortunately it isn't possible to please those who have an inflated sense of entitlement, but for the rest of us rational, normal human beings who just want to watch football in a decent pub The Plough is the...

The service was friendly, the beers were good and food seemed very nice, (although i didn't eat several of our large group did), all at reasonable prices. Some outside space for when the sun is shining, and all in all a decent pub - certainly bucks the usual trend for disappointing railway taverns!

Have been back a few times since, and all in all pretty good and definitely good value. However, service has been very variable - sometimes waiting 5+ minutes at the bar whilst staff insist putting away a couple of clean glasses is more important than serving waiting customers, (on one occassion two staff doing this whilst no-one served). At other times I've been acknowledged and served as I approached the bar from the door, and had my drink in hand less than a minute after walking through the door (always by the same...

If I could give no stars I could the little bar maid with glasses .oh dear . I was waiting to collect a friend from thr train St.he was late. So I popped in to keep warm and had half a flat lager .had one hour to kill. The jobsworth barmaid refused to serve me . For reasons s I do not understand. I think it was jealousy. Saying I had had enough lol. I didn't care for another drink.but the point was she basically started an argument put of thin air .I have ran restaurants myself and if I treated customers the way she did. There would be no customers!!!. I will write to your head office. How sad u have a member of staff like that. Last Monday evening. I told her to get a life as clearly she was very miserable woman. I will never go back ever. And tell as many as I can not to...