I had a bad experience two days in a row, both as a customer and a delivery driver.
I came in yesterday to pickup a order, I confirmed pickup (swiped), I put the delivery in my bag and was heading out they were shouting at me to come back in.
I showed them that I confirmed pickup as it was showing the customers address and name it doesn't show customers address until you confirm pick up which is what I did and explained to them. They were shouting and saying I can't leave until I click confirm delivery I said to them I can only press 'confirm delivery' when I have given it to the customer. They didn't understand and kept shouting at me. In the end I just clicked it and they said something in their language about me. It isn't my fault if the machine is slow or they can't read write or understand English or use technology. It confused the customer because of what they made me do. If they do this with other delivery drivers it will effect your business
I came back today to actually buy something the person serving didn't say hello, didn't ask me what I want didn't say please or thank you the only thing he did manage was to give me dirty look and be rude.
After I bought the pasty I explained about maybe their machine was slow or made a mistake but even so next time don't ask me to confirm delivery, you can only ask me to verify the order and confirm pick up only. He still didn't understand what I was saying he just shouted and slammed his hand on the worktop and slammed the money. I was polite as i could be but he wasnt
You have lost a customer and delivery driver. The owner/head chef isa good person and speaks good english and I used to come to your place for food from when I was a teenager, you were the best hmc place in coventry too. I will no longer have any business with you especially when there are two members of staff who can't speak or...
Read moreBakes Delight is a true gem for anyone with a sweet tooth! From the moment you walk in, the aroma of freshly baked goods envelops you, creating a warm and inviting atmosphere. Their selection of treats is vast and varied, ranging from classic cookies and cakes to more inventive pastries and desserts.
What sets Bakes Delight apart is the quality of their ingredients and the skill of their bakers. Each item is crafted with care, resulting in flavors that are both comforting and exciting. The cakes are moist and rich, the cookies are perfectly chewy, and the pastries are flaky and decadent.
The service is always friendly and efficient, adding to the overall delightful experience. Whether you're stopping by for a quick treat or ordering a cake for a special occasion, Bakes Delight never disappoints. It's a must-visit for anyone looking to indulge in some truly exceptional...
Read moreLovely little place to have fresh chicken sharwama paninis. You can pick any salad and sauces you want to go with your panini and when it's ready you will realise its full of flavour. I usually have the panini in a fresh oval long bread and is very filling. They sell other stuff also such as hot pasties, cakes and baklavas but not tried them before, although looks fresh. The staff are very friendly, food is reasonably priced and would highly...
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