Greggs — Restaurant in Coventry

Asked and was charged for 2 steak bakes. Got given 2 sausage rolls. Didn’t realise until I’d already driven back to work, as you entrust experienced Greggs employees not to mess up such a simple task. So not only did they mess up the order, they also overcharged me by around £1.60.

If the gaggle of geese they employ were more customer focused rather than gossip focused, there’s a chance this sort of thing wouldn’t happen. 3 customers in the queue and 5 ladies behind the counter chatting away.

The sausage rolls were indeed good, though not as good as the intended steak bakes I’m sure, and solicitors costs far outweigh the £1.60, so I’ll let it...

I was having supervised contact with my 13 kids in care, dont ask why its supervised.. we entered this establishment via the front door. Ordered 13 sausage rolls but they could only cater to 10. My social worker has removed access 12 of them due to your staff being unable to provide nutrition and do a booking for a family of 13. I now have one kid with 10 sausage rolls. What would you do in this situation. Can you please answer this because im lost for words and its all down to you lot and your rules. Lost access to the lot now over a little slap which could have been prevented if you did the...

Absolutely disgusting customer service, they are currently only processing cash transactions and there are some signs places around the store emphasising this. I'm tired and hungry and didn't have cash on me , only my card. Easy mistake to miss the signs in the morning. One of the staff members humiliated me when I was about to purchase one of the baked goods saying out loud and complaining to a Tesco cashier, " IT'S NOT MY FAULT PEOPLE DON'T READ THE SIGNS !". I walked out just making it clear that I'm tired. They literally have one job, it's not that hard to give good...