Shawa Lebanese Grill — Restaurant in Dartford

the menu is overpriced. food trucks and shops in London charge around £5-5.50 for a Falafel wrap while they charge almost £7.

They ingredients are the same, so the increase in price is dissapointing.

Also, the first time I've had chicken wrap, I've had decent amount of chicken in the wrap. However, the second time I went, I barely had any chicken in my wrap. And barely tasted it too. Very underwhelming and confusing as to what caused this change.

I don't like eating something and knowing someone was being a cheapstake in making my food.

In addition, the menu on the wall on the side mentions chips included in the wraps. but when asked if I wanted them inside or outside the wrap. I said outside because I didn't want the wrap to be too big to bite and the worker told me I'll have to be an extra £3.50??

He proceeded to explain there's a "make it a meal" option to add a drink and chips. and I understand that because the sign behind their head had it, but not the one on the wall on the side with the ingredients in all their food.

At the end, I ended up getting 4 chips inside my Falafel wrap with the rest of the ingredients.

Overall, the food is decent but the prices are not. you could get the same thing for cheaper. and personally, I prefer the wraps I get from London Bridge food truck. the Falafel balls are warm and crispy and their wraps...

Felt Cheated.

I ordered a "Chicken Shawarma Box" at £11.95 which is on the pricey side for lunch but since it said 'box' and the photo on display looked appetising but also like food piled up like a mountain; I thought I could share with my daughter.

The photo is misleading, what I got was few chips.

The owner must have instructed the staff to only serve the minimum possible. The girl at the counter kept "shaking" the chips in the box so that they would evenly spread and look like they fill the box. Then she took a tiny measuring cup and measured two tiniest cups of chicken pieces, where she also did a lot of "shaking" to ensure the cups were not full and fill the 'box'. At the end the box wasn't even half full, no pile of food was created, three types of sauce and cheese were added to make up for the lack of food. Unbelievable! I must say the food was tasty nonetheless, but far too much sauce compared to the amount of food just not HALF as much as it was displayed or worth the £11.95.

EDIT Just saw that a customer: RUBEENA SARFAZ made an almost identical comment about this 4 months ago and the Manager replied saying this will be...

1st experience of Shawa at bluewater... attitude of the manageress diabolical ... I ordered a £9.45 meal deal ... I was asked if I’d like hollumi cheese ... I said yes please... (not told it would be extra) Went to pay to be told it was over £11 as I had to pay for cheese... I said no and asked for cheese to be removed as I felt it was conned onto me.... The Manageress took the lamb wrap, holding it like it was s dirty nappy and dropped it into the rubbish..... total disregard of the food waste and loss of profit for the business she was running .... I did say that I felt that was a disgusting waste and she just replied... Well I can’t sell it can I???? 😡😡 She made me another wrap.... adding too much onion, I asked if she could maybe remove a little bit... which she did straight back onto the prepared onion.... right off of lamb!!!! Hopefully a vegetarian wasn’t next to be served 😱 Maybe this member of staff needs more customer service skills and a lesson on how disrespectful food waste, in this day and age really is!!!!!!! Otherwise food very tasty .... just service left sour taste . Saturday...