Amore Restaurant — Restaurant in England

Me and my fiancé went here for dinner and we were well greeted and straight away, noticed a very loud and drunk party behind us which we were concerned about. However the younger male member of staff immediately came to us pleasantly and told us they'd be leaving soon. He was very attentive and dealt with my fiancé's questions around vegetarian options well.

We had the warm bread selection which was lovely and then we both had the 3 cheese arancini which was crispy (if I'm being picky, I'd say just slightly overdone) but still really nice.

I had the Diavoli pizza, which was really nice. Not too spicy but had a good kick to it. The missus had baked camembert and she said it was cooked perfectly.

During our meal, there was a guy who was in the party of noisy drunks, they had all left but he was that drunk he couldn't stand up and they left him sitting there on his own and he wouldn't leave.

It was a bit awkward as they needed to call the police in the end to have him removed but the manager came over to us, apologised and told us our meal would be discounted.

We figured it would be 10% or something, but she actually took £20 off the bill. Amazing service, really good food, shame about the noisy party but if it hadn't have been for them, it would have been a perfect evening meal out. Staff were excellent and did all they could and yeah, we were shocked and delighted with the...

An early October break in Berwick-upon-Tweed with the mother and a decision to go for Italian on our second night. Not being sure how busy places were at this time of year on a Thursday I called and booked a table. Located just a short walk, all be it up hill, from our hotel made it perfect after a busy wandering to complete the Lowry Trail. Easy to locate just through the archway of the Kings Arms Hotel. There's plenty of free parking nearby on street with a parking disc or the quayside car park. There's a parking disc (£1) dispenser on the street side just down hill of the hotel and restaurant. It was quite at Amore whilst we were there, I suspect partly as Storm Amy was rolling in. For mains we opted for lasagne and they kindly accommodated my desire to have calamari and sweet potato fries as my main, accompanied by a surprisingly hot latte for the mother (apparently they can only make tepid one's down south) and a gin & tonic or two for me. Which I have to say were both superb choices. For dessert we opted for the tiramisu and lemon sorbet. My sorbet was absolutely superb! The staff were brilliant, so welcoming, friendly, and super helpful. The decor was lovely and interesting, especially the elephant bench seating. The facilities were good and clean, a well stocked bar with a superb range of spirits, it's...

In September I visited and wrote this

Hey, Visited as part of the Hotel I was staying in, the hotel staff told me “feel free to visit the restaurant bar connected” I went in, served by a lovely young girl and I asked for a table for one. She said “sure, let me check to see if we have any free tables, we have some bookings” when the cafe manager came across and looked me up and down, rolled her eyes and rudely said “you no having booking?” Erm no, I’m staying at the hotel sorry. “So no booking!?” No. “No booking, no table” after a repeat of this for a few minutes and the utter rude attitude given by the cafe manager (that’s what her badge said) I decided I’ll just leave it. Can’t comment on the food, however decor looked nice and the young girl who served me was nice, shame the manager let me down.

I found how I was spoken to was very rude and honestly gave me such a bad image of probably what would have been a nice restaurant

However speaking to them on social media they said they would investigate and write a formal email to me regarding this, which I decided I’ll give them the benefit of the doubt, removed my review and thought we could deal with matters. However after a couple of weeks I heard nothing, they said they have emailed me but I have no email and when I chase it up it comes...