We went for an anniversary meal. We were seated straight away, however we had booked in advance and the place was very busy so would highly recommend booking a table. We were offered drinks quickly however there is only a menu for cocktails and wines so I had to ask for their run down of their beers. I quite like an session IPA with my food, however they didn't have any available, but was told they had a pale ale that was similar so I ordered one of these. They came back with my wife's wine, but informed me they were out of the pale ale. I went round to see what other options they had and spotted a can of pale ale in the fridge so had that instead which was rather nice. Later into the meal we ordered more drinks and I asked for another of these, but they'd also ran out of them now so I just settled with a coke instead. We ordered the seafood platter to start. This should come with a warning. It was huge. By the time we polished that off we were already getting full. They had ran out of calamari so added in some hot smoked salmon flakes and extra crayfish. There was ample of each and it was all delicious. After clearing the plate away they brought our mains quite quickly. My wife had a gluten free chicken parmigiana which again was substantial and she could only manage half of it. I had the traitors gate burger which again was delicious and I struggled to finish after the epic starter. I was hoping to try the sticky toffee pudding dessert after reading other reviews, but there was no room so will be going back for round two, without the starter this time. We were constantly checked on by the staff to ensure everything was ok and we were well watered. Everything about our experience here was great (apart from the lack of a decent ale) and I would highly recommend...
Read moreBeen to this restaurant twice. And on both occasions I would say the experience deserved 3 stars. First - 3 years ago, my husband portions were really small and he left the restaurant hungry. (I left a more detailed review on trip advisor back then). Second time - just few days ago, went to celebrate my husband's birthday. The service was not very friendly (I mean it wasnt bad but no smile etc. just didnt feel very welcome). My husband's steak was fortunately quite tasty but my duck was just so chewy and it was hard work to cut it or chew it. At the end of the meal I ordered a piece of cheesecake with a little candle for my husband (turned out it was lemon cheesecake which is my husband's favourite). When it arrived it turned out to be tasteless... what you could taste was cheese with a very slight lemony taste and barely sweet. I mean you could argue that its people's subjective opinion as everyone has a different level of sweet tooth but both my husband and I thought the same (and I normally reduce the amount of sugar by a quarter when I bake anyway as I dont really like overly sweet deserts). We paid 7 pounds for this tasteless cheesecake so decided to eat it anyway (I hate wasting food). When we were leaving the restaurant I decided to mention it to the staff just to give some feedback to the kitchen.. the response was weird... no one said anything at all, so we just left...We left there 70 pounds (and that's for a family of 3: main meals, drinks and that one slice of cheesecake) but left disappointed...:( Will not be coming back, but after looking at the owner's shocking responses to some of the reviews (calling people liars, idiots etc...) I guess we will not...
Read moreWent there for our 25th wedding anniversary. We had booked a table in advance but they couldn't find our reservation. They finally gave us a table but we were told to eat our meal within a certain time because they had another booking. The starter was lovely and it came quite quickly. Everything went downhill after that. The waitress was absolutely hopeless and uninterested. She brought us half of our main meal, placing the heavy plates of mussels at the top of the table so we had to move them in front of us ourselves. We then waited a few minutes for the rest of our meal and in the end, we had to ask for our chips and our bowl of lemon water ourselves before she brought them to us. There were too much mussels and not enough chips in our opinion but the white wine sauce was really lovely. Once we had finished eating, she came back and asked twice if we wanted a dessert. We said yes, twice. She said she would finish clearing our table before taking our order. She never came back to clear our table or to take our order. In the end, we asked another waitress for the dessert menu and the service greatly improved after that. Unfortunately, we found the Northumberland cheese board not very nice and expensive for what we got. Overall, the food was okay but a little expensive and the service wasn't great, which spoiled what should have been a lovely...
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