Our family haven’t been here for a while. The restaurant floor change is nil. So.. there’s me, my partner and our two sons (18 & 3yrs) We ordered & paid for 3 Adult meals and a Child’s Cheeseburger meal. Sat down to wait for it to be cooked.. Got called. When we got to counter. There was One Meal. I showed the receipt to show 4 types. DID NOT get an apology from who we think was Restaurant Manager nor Counter Staff.But got told for some unknown reason it spread into 2 orders. (Fair Play) The Manager rustled up the rest of the order.
We sat down to eat. Then realising that my younger son’s Cheeseburger Meal magically turned Into nuggets! 😂 That got changed. The fries given were all the same size portions, even though we all went Large. The Adult portions were same size as a Child’s sized fries!! No sugar offered for my coffee at counter. So had to ask. Then got told..”Oh. We have None! Only Sweetener 🤮 No Thank You. But.. The food was tasty. Music was better than the service. It’s a big shame that childrens meals don’t come like their Counterparts…. Shhh M.D But would be good for future if BK Changed a few things Like Kiddies meals gift and...
Read moreClicked the large meal thinking i was getting the large burger but ended up with a silly little tiny burger that was smaller than my palm... See pics.... like anyone would order a large meal and a tiny silly burger....
Also the kids meal has crayons advertised all over the kids meal box which my little boy was looking forward to getting. But all the kids meal had in it was some silly stickers with the same pictures that are around the kids meal box, but the crayons had been deleted from the pics on the stickers. When I rang them to complain they offered me a free meal. Which I thought OK fair enough that's a nice thing for them to do. But they rang me back not even 5 mins later, saying that I couldn't have the free meal as you don't get crayons in the kids meals any longer. Please see the pic of the dinosaur holding a crayon on the box and the silly sticker of the very same dinosaur but the crayon has been deleted....
Complete jokers... Charged me nearly £8 for my large meal which is also a joke... No wonder most people go to Macdonald's.... I won't be going back here again that's for sure.... I wouldn't give them the steam...
Read moreChatham high street may not always be the best when it comes to family values and with MC d being so close its easy to go for the cheaper option but saying that burger King in chatham has always been pleasant experience with good food for your money with great service ie you will always get a smile over the counter. The restaurant its self has more then enough seats and keeped clean 👌 sarah one of the staff at burger King has given excellent services and is very welcoming to the restaurant, I like to thank her for my experience in this review.
So if your looking for a real family restaurant like the old days and real beef good food don't go to the cheap option and treat your self go...
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