My wife and I were taken out for lunch. We were greeted by a "Team " member, who was charming and courteous. He offered us various locations to sit which was considerate. The menus were already on the table, so we perused them for a while. Our drinks order was taken and brought to us, then our food orders were taken. I had a starter and main and the others just mains. The restaurant wasn't overly busy but there appeared to be enough staff on the floor. After over 45 minutes and a few gee ups with "Team" members, I eventually got my starter. Very tasty but by now I was feeling sorry for my dining party because they were hungry and by now on a time schedule to be somewhere else. Eventually, after over an hour the mains arrived. Again very tasty but our enthusiasm to have a sweet and coffee had gone as we by now had to be elsewhere. The food was great, the staff were lovely, the atmosphere was okay but unfortunately the kitchen timings let the side down. ( I understand that staff shortages are a problem but if that's the case then don't allow so many diner's at any one time. Simple but true. ) On a Good day a lovely...
Read moreWent for a family Xmas eve breakfast and be warned the full breakfast isn't an English full breakfast as we know it , no black pudding , hash browns, beans etc. The mimosa we ordered where 1/2 glasses and when asked why they blagged it that they used different glasses but it was still a full amount and after seeing several others come out in glasses twice our size we realised they had taken the #@ss . My wife ordered granola and the portion size was enough to just about sort out my grandson and at £6 a bowel it works out at £1 a spoon full..... total con. As far as breakfast goes it was tasty and the best scrambled eggs I've ever had but over all it was over priced precocious rubbish. We all agreed we wouldn't entertain the idea of going here for breakfast again wich is a shame as the dinner menu is spot on. Final moan the service charge is automatically added wich I hate, we should at least be asked if we want to tip after all...
Read moreThis was a very shocking experience, we got there for 5.30, our starters came out in 30 mins of us being there following on we was waiting for our main meal which took 2 Hours bare in mind 3 out of the 2 meals was steak and chips that should take no longer then 20 minutes at the maximum, the other two was Children’s menu, one of them was pasta that looks very disturbing and tasted very bland and seems to be microwaved we then had to send one of the steaks back as it was awfully chewy and tasted like it was cooked in boiled water.
The waiters are lovely it’s just the staff in the kitchen that we are very disappointed with.
We then got overcharged by £100 but thankfully the manager was able to sort this out.
We will definitely not be going back here again and I definitely do not recommend...
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