Café Maxx Thurrock — Restaurant in England

We are regular customers here and usually the staff is very welcoming and polite. The lady at the till even knows our order (as it is always the same). However, this afternoon, we decided to get a snack as usual, but the girl at the till (never seen her before) was very frowned. She was cleaning some of the equipment and when she noticed us, didn't payed much of attention. However she took our order, leaving in us the feeling that we disturbed. After the food was ready I went to the till and asked if I can get and two side plates.... the look she gave and her manner ,made me regret that we went...

We used to really enjoy our trip to TK cafe but it is now very expensive. 1 panini, 2 chips, tea, and soft drink is now £18+ which is a massive increase since covid. It's a hit and miss with customer service too. There are two girls that are very nice, polite, happy and accommodating, but there is another older woman who is ALWAYS miserable, and grumpy and should not be serving. The scowl she wears is enough to put anyone off ordering anything! Last week was our last sadly, it's not enjoyable anymore where you are welcomed and get better choice...

I wish I could give it a zero star, everytime we visit we get an absolute appalling attitude from some of the workers, especially the one with the glasses. We are paying for your food, instead you show the worst customer services, you have no idea how to speak to customers, it’s disgusting!!!!! Please get trained!!! Learn how to speak kindly with your customers, and do not argue with them just because a simple...