Used this pub for years under various owners. Tonight ordered a stout, barman pulled a pint and put it to one side then pulled mine. I took one sip at the bar, it tasted like rotten eggs. Clearly not happy he then offered me another beer saying no one had complained before. Wouldn't answer why he put a pint aside before. Got another drink and sat down. He gave the pint to another guy he clearly knew. Then he starts going on at us making us very uncomfortable saying he doesn't recognise us as locals despite a waitress saying she did. He got so bad we left our drinks (full) and left. We are late 50s and never seen anything like this. He said he was the owner but we have never seen him before. Sad thing is my wife who was with me. Her and her friends use this place often. Never again. Just stunned, never given a place in this town a bad review
Reply after yours.
I assumed you had CCTV of the incident so was accurate in my review.
We arrived in town at 530 for a meal at 1858, then one drink at 6 poor folk and one at the mitre ( stout) Yours was the fourth pub.
I did not offer the drink to anyone. A man with long hair asked you if he could have the drink when you took it off me. You gave the whole drink to him. He actually recommended a different beer he liked and I took his advice and thanked him. Hardly falling out
You replaced the drink with a fruity beer and we sat opposite the bar.
You continued to stress no one had complained about the stout before and you had sold 2 pints that night.
You got agitated when I asked why then had you poured a three quarter pint before mine and put it to one side. It is not something you do normally.
We decided to leave at that point and I gave the second pint of fruity beer to the man with the long hair sat at the bar.. I did this because he recommended the beer when you offered an alternative and because he was being friendly. He was very happy. The drink was full as was the fruit juice my wife had ordered.
You seemed obsessed we were not locals and didn't recognise us. To be fair I have never seen you before in the pub, it is usually younger staff behind the bar. You only introduced yourself as owner when I asked to speak to the manager.
As for not recognising your wife as co owner I am sorry, she has never introduced herself as such, I assumed she was a permanent member of staff. As she brought food to the table I thought she was a waitress. Without title badges this is an easy mistake, and petty to...
Read moreI recently had a fantastic dining experience at Carriages in Knaresborough. We chose to sit in the charming beer garden, which provided a delightful atmosphere for our meal. The evening started with a selection of bread and calamari, both of which were absolutely delectable and set the tone for the rest of the meal.
For our mains, we enjoyed a variety of dishes including sirloin steak, a cheeseburger, and a chicken Kiev. Each dish was cooked to perfection and bursting with flavor. The sirloin steak was tender and juicy, the cheeseburger was packed with flavor, and the chicken Kiev was crispy on the outside and wonderfully moist inside.
We also enjoyed several rounds of beers, which were perfectly chilled and complemented the meal wonderfully. The selection was impressive, and the quality of the brews added to the overall enjoyment of the evening.
A special mention goes to our server, Victoria, who was amazing throughout our visit. She provided excellent service with a great sense of humor and a sweet demeanor, making us feel welcome and well taken care of.
The only drawback was the tacky menus, which seemed out of place in such a lovely establishment. They would benefit from a redesign in simple black and white to better reflect the elegant style of Carriages.
Overall, Carriages offers an outstanding dining experience with delicious food, excellent service, and a beautiful setting. Highly recommended for anyone visiting Knaresborough. Four stars! Would have been five if not for the...
Read moreI think the score is less because my expectations were higher. I'd heard a lot about this new place. Firstly the staff were friendly and the service was good. Covid procedures all in place. However the menu was small, the kids menu was 3 items and for all the blurb about the quality of the meat I found it a bit bland to taste. My daughter ordered from the kids menu and her chicken kebab was way over cooked. Too dry. The beef rib was cooked well but didn't have a great deal of taste, and my wife had the same verdict on the lamb. The ginger and soy veg just tasted of veg. The food wasn't bad, and I will return, it was cooked and presented well, it just wasn't special. There are so many good food places locally where I've had better steaks. Perhaps this is the difference between meat cooked in a kitchen rather than a barbecue pit. The concept is great and the roat potatoes were very good. I know this is a new place so interested to see how it develops and hope my feedback is taken in the spirit it is given. We need more concept driven good food places in knaresborough and I'm glad this place was saved from being empty, so keep up the good work. I'm sure the difficult...
Read more