Cornish Bakery — Restaurant in England

Whilst on holiday in Bude we needed some lunch so decided a jacket potato would be good as we needed warming up (typical British weather on that day). The bakery is by a little park where you can sit and watch the world go by so we thought we could get some food from here.

We ordered two jacket potatoes; one with cheese and the other with the beef chilli.

Once ordered you have you have to wait for your food to be served, which isn't a problem as it was very busy (full height of the summer season).

Whilst in the queue waiting for our food I saw the girls preparing other peoples sandwiches. Unfortunately the one girl did not change her gloves for each time she made a sandwich. She was adding chunks of meat to one sandwich and then topping up the grated cheese pot with the same gloved hands. To me, being a strict vegetarian, this is not what I need to see. Plus it does not stand up to any food hygiene laws.

I went and told the woman who was serving and she then went to let the girls who are preparing the meals know that they need to change their gloves for every order. Now I am not sure about this as I would like to think that some orders, like ours, contained a vegetarian order. Should they not change their gloves after each thing they do? Maybe if it is a complete meat order then fair enough, however what if someone wanted a tuna and cheese or ham and cheese - they would then be dipping their gloved hands from the meat into the cheese, which is then going to be in a vegetarians meal!!! To me this does not sit well I'm afraid and I will not be returning to this bakery again.

Sorry to be the bearer of bad news, but this sort of hygiene...

DO NOT use this bakery!!!! This is a badly run place! Firstly it started with a young male server with an unacceptably passive aggressive response to my order which, was just a cup of double espresso, listed clearly as that on the menu. Then getting scary looks from the young male server because I walked away and left my husband to finish the order. The owner/manager moved the server away for a minute but, damage done! The steak and Stilton pastie my husband ate, in his words, was dry, burnt underneath and had clearly been sitting on the hot shelf for hours it’s odour overly excessive. The floor was unswept, covered in crumbs. Customers were being turned away from using seating further down the shop in an unapologetic manner and being told they could sit outside, it was raining! My simple order of double espresso was bought to me with and I quote “a drop of milk” I did not order any milk (I would have had a cappuccino if I wanted milk!) and while I STOOD and waited for my replacement ABSOLUTELY NO APOLOGY was forthcoming. Mistakes happen everyday but simply ONE word makes us forget and accept it as just a simple mistake and the word ‘sorry’ we’re not spoken to me or indeed us. Penultimately the young male server decided he obviously hadn’t upset or angered us enough and as we quietly left, SARCASTICALLY YES SARCASTICALLY Threw out the words “I hope you enjoyed it” while ignoring the customers he was serving, very clearly NOT meant AND to add insult to injury, the double espresso I walked out with tasted like the bottom of the dregs of the coffee machine, unacceptably bitter and left a vile taste in my mouth afterwards only having...

I am absolutely shocked at the poor level or service as well as health and safety displayed. One particular worker was loudly sighing and complaining about her job and also letting the whole building know that she wasn’t happy about not getting off until 4:00. She was seemingly extremely upset when she had to bring a tray over to a customer, saying “I suppose I’ll bring it over then” whilst rolling her eyes. It took an exceedingly long time to eventually receive our drinks as many of the employees seemed to busy to serve waiting customers since they were preoccupied talking to their friends who had ordered after many other people and yet received service before everyone else (they had ordered a larger amount of drinks than I had). I was further appalled and quite frankly sick to my stomach after one worker was sent by another to clean the toilets and promptly returned with the bucket labelled “toilet only” which he proceeded to put in the drinks station, and to my utter disbelief, filled up in the same sink used for drinks. On top of all of this, two workers behind the counter were heard mocking a customer about ordering a skinny latte. How this poorly run and unhygienic establishment has managed to receive 4.4 stars I do not know as my experience with these immature and complaining teenagers was unacceptable in my eyes. As far as I could tell, I am not the only customer disappointed with the poor and slow level of service given here as many other people were seen to be utterly fed up by the amount of time it took to receive a...