Costa Coffee — Restaurant in England

16:30 visit to Pickering Costa (closing at 17:00)

All ovens off, no ice, no cream, coffee machine in bits. Now I would usually attribute this to a busy day and being low on stock, however the fridges were full and I can only imagine the staff decided it was time to close.

Other customers entered whilst I was in, only to be greeted with the same. Once again I can acknowledge that it was the last 30 minutes of service but being only able to serve the hot drink menu with service still open is poor.

As for the unfortunate new staff member being transferred, both staff on this afternoon spoke loudly of their displeasure at this transfer whilst customers stood in line. It was uncomfortable as a member of the hospitality trade myself in management.

Perhaps if I was the last customer of the day I would be more understanding, however this clearly not being the case, I am unfortunately inclined to write this review.

Hopefully this is a blip in service, and I will pop in again in future with the hope of writing a better review of...

First time I got to wonder around Pickering. Lovely place! Around mid day our 2 year old was having a nap so we wondered into Costa. It was quiet, comfy and had lovely views of the town upstairs. Coffee was what you would expect, but the place was warm and was nice to sit for an hour just to chill. I would defiantly come here again. Toilets were clean and tidy, I think it is missing child changing facilities which is always a help! Especially now as I have a child. We had a slice of cake which was nice. Just a little pricey but I say that about all coffee shops these days. I think they are all over priced. I would drink in them more if I did not have to re-mortgage my house to get a drink! Would drink here...

I have a loyalty card and have been a customer for a long time but Pickering branch needs to up its game. I bought a toasted sandwich which when it came had one slice of the two not toasted at all. I pointed it out to the assistant and the guy in charge said they could only toast one side but he would try to toast it a bit more. When he brought it back he had toasted it a bit more but the bread was still white….and the sandwich was like brick. I only ate some of it and left some. But at £4 a pop it’s not acceptable some of the sandwiches were £5 plus….surely Costa can get a toaster which toasts both side of a slice of bread? Also Costa aren’t dog friendly which is not acceptable in a...