Ordered pizza, 2 lots of chicken and bottle of Fanta, took 50 minutes to arrive.....
Sat down, pizza close to cold, chicken was cold...
Called up shop, was passed to the duty manager who asked in a very rude tone " WHATS THE MATTER " Um, the matter is I replied that my food ISNT acceptable to eat, I've just spent over £30 and it's cold.
She didn't apologies, just asked if I had eaten any of it as I'd need to return it, and she would then send out a new order, that was meant to be here as priority....
Another 40 minutes has passed, cold pizza sat waiting by the door and NO new fresh pizza.
I won't use Dominos again,
This won't effect them, to easy for world famous chains to brush unhappy customers under the carpet.
Still no pizza, it's only been 2 hours 25 mins since we ordered, I've called store 16 times and had no answer..
I can honestly say, I will be posting my cold pizza and dried out chicken in the letter box on my way to work, to think this shambles of a company will just ignore this and carry on tomorrow like nothing...
Ā Ā Ā Read moreThis is the only Domino's in the area. Why, oh why oh why, does it not deliver to Brixham. I know it is a dead end town, I know the road works make a 15 minute trip and hour, I'm sure most people don't want to live there themselves (glad I got out), but think of how much service you'll get if you could be the one and only pizza place that delivers there (because you would be). The food is great. Contains just the right amount of that addictive substance that you eat it once and suddenly you need it every single day. If you delivered to what is only just the next town over (a 15 minute drive at 4am), you would get so much more profit. I have never had a problem with any of the staff, the food, or the amount it costs. It just needs to expand it's delivery options.
The atmosphere is 1 star, there is no eating in so I don't know why that's even a...
Ā Ā Ā Read moreWas ignored for 5 mins when walked in even though there seemed to be a lot people working their.
When served I had pre ordered and gave them the name it was ordered under. She couldn't find it when I told them it had a Gluten free pizza she said ah yes and informed the order was under the name I said as if I had said a different name.
I paid she then went back to her prep station even though what looked like my order was already sitting on the hot shelf; as was now 19:08 and had ordered for pick at 19:00. Waited another 5 mins before asking someone different if the pizza on the shelf were for me and shock horror it was.
I love dominoes and have only posted this as it's the second time in a row I've had bad service from here. I Won't be using this branch again.
After all that pizzas...
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