Eatalia — Restaurant in England

I placed an order for two this evening and ordered 2x spaghetti bolognese and 2x garlic bread using Uber Eats. As you can see my order was simple. Any home cook would be able to prepare a good spaghetti bolognese even if the source came from a jar. Unfortunately Eatalia Italian restaurant wasnt able to produce a spaghetti bolognese that was edible. The Uber Eats app allows you to track the progress of the orders you place, while I was waiting for my order the app updated and said the food had been prepared and it was ready for the Uber Eats driver to collect. A few minutes later I could track the Uber driver going to the restaurant to collect my order that had probably been ready for five minutes. The app again updated and said my order was on it's way, but it said the driver had to deliver another order on route. I followed this meandering route using the app and started to worry about just how long it would take for my order to arrive because I tend to like my food with some kind of residual heat. On arrival the uber driver explained he had another order to deliver on route, it was a Mc Donald's and said that there was also roads closed and traffic that held him up. I was right to be worried about just how warm my food was going to be. I opened the tied plastic bag to find 4x polystyrene kabab containers wrapped with cling film with the contence escaping around the edges. On opening the containers the food was completely cold ... both spaghetti bolognese orders had copious amounts of cheap ready shake parmesan cheese. The food was not only cold but looked like yesterdays leftovers and smelt of the cheap fake parmesan cheese. Suddenly I lost my appetite 🤢 I did put the food in the microwave for 5 minutes to at least try it, it might taste ok ?? It didn't.. Please dont order food from Eatalia if you plan on eating it, unless you have a tolerance for really poor food. Our meals ended...

Nice little place but unfortunately they decided to put too many tables into this small place. Upon arrival me and my partner were greeted, we then got shown to our table (turned around) we were seated side by side, straight away I was unhappy with this, as this was like sitting next to a friend at a desk! We sat facing the bar and eventually the waiter came over to take our order for drinks. I had apple juice, and my partner had a diet coke. The diet coke was £2.25, but did they really have to pour the drink into a glass that would have cost no more than £1? Especially in our view? Garlic olives and garlic bread was then served which was a nice touch as my partner loved the olives, I'm not a fan but they were still full of taste. Food was ordered and came over, presentation was amazing and portion size was fair. I started my meal, then when each and every customer came in, they were standing directly in front of us, talking and taking their coats off while we were trying to eat, we were sitting closer to the entrance than the people who had just walked in, this really annoyed me and felt inappropriate. We went out for a nice meal, but might as well taken it out and sat on the curb. Unfortunately I will not be visiting this place again unless they seriously consider their customers needs and reduce the amount of tables they have in the place. One table was directly next to a 5ft bar, another was placed in front of the steps where waiters and waitresses came down. This ruined the night for me so we only had our main...

Our first time here but what an amazing experience! We kept getting mesmerised from the first time we started to go downstairs up and till the end! We love the atmosphere and the customer service was outstanding! We had melanzana for starter which we loved! We usually love Italian food and it’s not always easy to please us when it comes to this particular cuisine but we loved the freshness of the food! We then had a steak from special which was cooked to perfection paying attention to the comments I made (pink no blood) and the spaghetti bolognese was cooked Al dente and the souce was fresh and you can tell everything was Home made! The bottle of whine (valpalacella) was beautiful! I have to admit I was a little spectacle when the bottle came already open as I don’t usually like that but this time I was proven wrong as the whine was even better than what I was expecting. Last but not least, we thought we would give their deserts a test! Omg their teramisu was soooooo amazing! “Almost” as good as my mama’s! Absolutely loved everything, it was our first time but won’t...