Gillhams Deli — Restaurant in England

Disappointing to have been charged more for something that was offered as an alternative as you didn’t have the basics, no discussion about the uplift in price no alternatives offered at the same price - they just assumed I would be happy to pay. I did to avoid any issues in store. having now made a phone call to the owner assuming that he would possibly take my side on this and come up with some apology or a amicable solution. He went off on some tangent explaining that the employees do not have the ability to discount any item in anyway - and if I decided to choose a more expensive items I should be happy to pay !

How about this alternative get your deliveries in and on time before your busy periods - have a back up plan should it happen again that may help. Saddened now that what could’ve been a very nice chat and an easy resolution has now turned into a loss of a customer . Are you bothered by losing one customer no I’m sure you’re not. Hanging up while I’m still talking to you proved that. I’m incredibly embarrassed and disappointed by...

Was a bit miffed by the price of a panini… until I saw how much other stuff it came with! Coleslaw, salad AND chips! Really generous portions for the price and a really nice atmosphere. Gotta note that the ingredients seemed of really high quality, the tomatoes in my panini were really succulent and flavourful, so good they could have been picked off the vine this morning! Shout out to Jenna (maybe Jemma?) who looked after us during our visit, made us feel really welcome and was attentive without being overbearing. Found a little gem on on Gillhams deli on out spontaneous trip to Oswestry, would definitely recommend and will visit Gillhams next time to try some of their lovely...

After many years of using gillams today would be the Last .Charged for items we not ordered then to be told we had definitely ordered but then told when given the receipt we were not charged BUT THE RECEIPT SHOWS WE WERE CHARGED IN FULL I politely spoke to another member of staff when I went back only to be promptly interrupted by the same rude member of staff and again stating that I ordered what she said never have we had this from gillams staff but today it's was ill-mannered rude and negative attitude so disrespectful to customers after 30 years I will not be a...