The breakfast was really nice. I liked the coffee. The waitress who served me was very polite and professional. The value was great. 100% recommend all of that. I've been coming here for some time and this has never been an issue, always consistently great.
But some advice to the team in general: I'd recommend you change how you call-out food/drink orders to people waiting in the street. You may not realise, but when sitting upstairs, you can hear the name of whomever ordered a drink, being squawked out very clearly when you tell them it's ready. The yell reverberates around the upstairs room and completely trashes the vibe. Aside from being intrusive, it's also bloody irritating after a while, the constant banshee-like yell of another name, which gets louder and louder if the person doesn't come forward to collect their order quickly enough! It really cheapens the experience. As someone who needed somewhere nice to sit and work for a couple of hours, everything was perfect aside from this. So I'd suggest find another way to communicate with the punters that their order is ready as I can't be the only person thinking this.
Check on your customers upstairs. If they've been there a while, check on them and see if they'd like to order anything else! It'll make them stay longer and make you more £.
Its a really really nice place to come to, just try to fix the "order for...
Read moreWe found this place yesterday after our daughters hospital appointment in Oswestry, we live an hours drive away and we were planning on going somewhere closer to home for waffles and icecream, I'm so glad we stopped here instead!
When we arrived we noticed all the outside chairs, but we wanted something inside for our toddler. The staff were very approachable so it was easy to ask if they had any inside seating. All the members of staff were smiley and happy, it was a lovely atmosphere! We were lead upstairs by a member of staff who showed us our table, she was lovely! The decor upstairs was beautiful. Our orders were taken at the table, then our drinks and food were brought up to us. We were the only ones upstairs and we were treated lovely!
I have worked as a manager at a cafe that served a very similar menu, so I know how exhausting the job is and how difficult it is to find such a friendly, helpful team of staff, but this place has perfected it!
Food was amazing, big portion sizes, it looked beautiful on the plate and it all tasted lovely.
We will be returning every time we have an appointment in Oswestry now!
Thank you for a lovely, happy...
Read moreFriendly staff, and good location (you forget you're near a road), and lovely bustling cafe atmosphere, but the food was a bit hit and miss sadly. My partner had fish cakes which were nice, and the accompanying pesto mayo was tasty, and we shared some loaded fries with parmesan, chili, and coriander. They were cooked well (nice and crispy) and tasted good, you couldn't really taste the parmesan. Unfortunately, the BBQ pulled jackfruit bun sounded a lot better than it was - it just tasted really strange, and I couldn't finish it (my partner did though so as not to waste food). I don't like leaving negative comments, but there wasn't any BBQ flavour to it, and the jackfruit wasn't actually pulled; it looked basically the same as when it comes out of the can, and it was very firm. When I've had pulled jackfruit before the texture is really tender and shredded (just like pulled pork), so I'm not sure whether it was just an off day or if this is how it normally comes, but it wasn't good I'm afraid...I'm not saying I wouldn't eat there again, as it did have a good atmosphere and some of the food was good, I just wouldn't recommend the bbq...
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