The Cemist — Restaurant in England

Absolutely atrocious service. Used to come here all the time and thought it was absolutely lovely, but today took the p*ss and I won’t be coming back. We were the first people in the restaurant at 09:10 and didn’t see our food till an hour later. The staff were completely oblivious to the absolute circus they were running. We ordered two coffees which took 10 minutes to turn up and had to wait a further 25 minutes for all of the milkshakes we had ordered to turn up. I had to order my second drink before even receiving my first as I knew it was going to take a while to turn up. The food took another 30 minutes to turn up- which I feel it’s important to note they only put a rush on when we explained we had a rather ravenous two year old with us.

During this time other tables were fed, watered and left and others cancelled their orders completely due to the shambolic mess. When the lukewarm food eventually turned up we had to eat on a messy, sticky table- with food stuck in the grooves, left to go mouldy. I received my avocado and scrambled egg on toast with a withered lettuce garnish and a singular slice of toast and wished I had ordered a bigger meal based on the waiting time. My best friend asked politely if she could swap the contents of her full English (egg/tomato/mushroom) for extra bacon, hash brown and sausage etc and was told this was against the “rules” by a poor young waiter who had basically been thrown to the wolves- and seemed to be running the whole restaurant alone- we have never had an issue with this at any other cafe/ restaurant. After the poor service and food, we went to pay and explained to the waiter that we were severely disappointed with the service we had received, no reprimands were made by the restaurant to rectify their mistakes and we were charged full price for the full English that had half the contents removed.

The staff couldn’t organise a p*ss up in a brewery and I wouldn’t bother unless you want...

Staff are very friendly and welcoming and make you feel right at home. There are lots of drinks to choose from and even serve food now. Lovely colours and furniture inside and tastefully decorated. Came here to meet a friend on his birthday and was pleasantly surprised. The name is a throwback to its previous life as a proper Chemist/Pharmacy shop. Pop round if you've not been as it's pretty warm, welcoming, and funky cool and, no sports TV, just music in the background, phew! Cheers, guys, for a lovely...

It is a lovely place with friendly and helpful staff. We were there for a birthday celebration, and we were all having afternoon tea. Two days before I informed them that one of us had a nut allergy. On the day they brought all the same thing out on shared stands including bakewell slices. She wasn't given an alternative. I was also very disappointed that we paid £10.95 per head and were served cakes that were shop bought not...