Holly Hill Inn — Restaurant in England

Conveniently located a short walk out of Richmond town centre with a large car park and attached pub and dining area. My stay was far from 'luxurious' though. My room was adequate - though there were chips out of the ensuite shower tray and the small drain was nearly blocked meaning the water backed up several centimetres and so close to the edge of the rim I had to stop and let it drain. There was a mini-fridge (6 cans of pop / 'pint of milk' max) and an extra heater (needed as outside wall room and 6C outside, no central heating on). The bed was comfortable with 4 pillows. I was given a key for the side door for accessing the accommodation; the key jammed in the lock. The server/manager made it work for them. My suggestion to apply 'WD-40' was met with a smile, if silence. The food....was late and cold. 5 guests ordered English breakfasts on the Sunday morning and the first took 30 minutes to appear; mine nearly 40 minutes. Apparently they had a failed freezer. My meal was barely warm; other guests commented on the same about the coffee (true). I returned for lunch and was 'squeezed in' without booking into an empty dinning area at ~12:30. I ordered at the counter as nobody bothered to come and take my order beyond my drink; I could hear a lot of chatting in the kitchen through the partition wall. My meal (Roast Beef Dinner) was lukewarm, and arrived in 15 minutes. No staff at any time asked me how my food was or my accommodation experience - even during paying. When I asked the lunch server if they did temperature checks on their food I was told literally: "Yes, we do." .....silence. I indicated that the food was cold. ....silence....blink I indicated that I assess health care facilities - I have two hospital wards this week.....silence. As I had paid already, I walked out, leaving no tip. ...

My wife and I stayed here for 3 nights on a recent visit to Richmond and what a find. The hosts, Debbie and Paul have only recently taken over the running of the Inn and what a great job they are doing. The room was spacious, clean and had excellent views over to Richmond and the castle. We ate in one night and had an excellent home made chicken curry, no microwave "ding meal" here, all freshly prepared. The full English breakfast was more than enough for us, although I would have liked the availability of cereal , to be fair I didn't ask and I'm sure Debbie would have come up trumps if I had asked.|The Inn has ample parking and is in walking distance of the town centre, if you can manage the hill down and then up into the town! The Inn in the evening was a cosy place to spend a couple of hours chatting in front of the roaring log fires, very welcome on a chill evening I can tell you. They also serve a delicious pint of Tim Taylors which went down a treat. There is a large garden that looks over to the castle and I would imagine in summer this will be an ideal area for families to meet and have a meal.|All in all I can't recommend the Holly Hill in too highly and when we return to Richmond, which I'm sure we will, we will look to stay at the...

My wife and I stayed here for 3 nights on a recent visit to Richmond and what a find. The hosts, Debbie and Paul have only recently taken over the running of the Inn and what a great job they are doing. The room was spacious, clean and had excellent views over to Richmond and the castle. We ate in one night and had an excellent home made chicken curry, no microwave "ding meal" here, all freshly prepared. The full English breakfast was more than enough for us, although I would have liked the availability of cereal , to be fair I didn't ask and I'm sure Debbie would have come up trumps if I had asked.|The Inn has ample parking and is in walking distance of the town centre, if you can manage the hill down and then up into the town! The Inn in the evening was a cosy place to spend a couple of hours chatting in front of the roaring log fires, very welcome on a chill evening I can tell you. They also serve a delicious pint of Tim Taylors which went down a treat. There is a large garden that looks over to the castle and I would imagine in summer this will be an ideal area for families to meet and have a meal.|All in all I can't recommend the Holly Hill in too highly and when we return to Richmond, which I'm sure we will, we will look to stay at the...