Ingleby Bistro Restaurant — Restaurant in England

Spur of the moment Sunday lunch at Ingleby Cafe Bistro, 27 Feb '22. We ordered one beef meal and one pork meal at £12.95 each. The beef was pink and too tough to eat! Lunch spoilt. After politely complaining to a member of staff, we were told that several complaints had already been received, and a deduction of £5 would be made. Bearing in mind previous customers had already made staff aware that the beef was inedible: Why wasn't it removed from the menu? Why weren't we made aware of this when ordering our meals? Why, when food served was not fit for purpose, feel justified in only removing £5 from the bill instead of giving a full refund?

Greed overriding decency and good...

We have eaten here on several occasions, having initially stumbled upon it by accident, and have done so as a couple, in a family group, with friends, and in a large party.

On every occasion, the food has been outstanding, the service exceptional, and the prices very reasonable. The music can sometimes be a little loud, but is instantly turned down upon request. The menu is extensive, and every dish we or our dining companions have experienced has been wonderful, and very much enjoyed.

Nothing is ever too much trouble for the staff, who go out of their way to ensure that the...

My wife and I visited yesterday. We were only looking for a drink and slice of cake and thought we'd try it out. Hadn't realised it was a bit more than just a cafe. Didn't have a reservation but the member of staff was very helpful. Quickly realised our misjudgement when we saw the menu. I decided to order a hot chocolate and my wife ordered a mocha plus a dessert each. The desserts were OK (average) but the drinks were both weak. They were also served in tall glasses (but the spoons were not as tall...