The Palm — Restaurant in Great Britain

Usually order from here all the time as a loyal customer and food is usually very good. Food and service tonight however were really bad. Bad enough for us to never use the place again - a loyal customer has been lost. Collected order and they did not give me the poppadoms we had ordered, had to drive back for them. Got an apology from man on desk but nothing was added to the order as a gesture of goodwill, considering I was half way home with the food and then had to drive back for items they had forgot. Also food was going cold when had to return for missing items. Chicken tikka masala was extremely bland, it’s usually red in colour and has lots of flavour, tonight it was a light orange colour and honestly had no flavour whatsoever. Also ordered “butterfly king prawns” as an appetiser. There were no prawns, it was one large prawn that was covered in breadcrumbs and deep fried. It was so bland and had no taste, also texture was like rubber. Very misleading on menu to list as “butterfly king prawns” when it’s actually one big deep fried breadcrumb prawn - not what we expected at all. Also cheese garlic naan tasted like simple cheese naan - could not taste the garlic whatsoever in it. Don’t know if chef has changed recently but the food and service has gone downhill. Won’t...

Review for Palm Takeaway, Ingleby Barwick – 6 December 2024

I recently ordered from Palm Takeaway in Ingleby Barwick and had mixed feelings about my experience. My order included Lamb Rogan Josh with vegetable rice, onion bhaji, spiced and plain poppadoms, and garlic naan.

Starting with the positives, the onion bhaji and garlic naan were both excellent—fresh, flavorful, and enjoyable. However, the main dish, Lamb Rogan Josh, and the vegetable rice fell flat in quality and taste. As someone who frequently orders Rogan Josh from takeaways in other areas, particularly South Shields, I found Palm's version disappointing. The spices were not well-balanced, leaving the dish lacking the rich and vibrant flavor I expect from this classic.

Additionally, the vegetable rice had an unexpected crunch from something mixed in, which was off-putting. While I appreciate texture in a meal, this was unpleasant and detracted from the overall experience.

While there were some highlights, the inconsistency in the quality of the main components of the meal left me underwhelmed. Based on this experience, I’d rate Palm Takeaway...

Honest review Time quoted for collection was bang on, food well packaged without oil spilling all over which is the norm for most Indian take aways, mushroom puri- full of flavour however it was far too sweet for my liking I’ve never tasted this dish that sweet, edible and good quality ingredients just too sweet for me, lamb rogan Josh, again ingredients where good quality meat cooked perfect, however the dish just lacked any flavour … really bland, I’ve had worse but definitely had much better, chapattis and Nan bread, cooked perfect, rice was lovely and...