Family meal out, there were easily over 20 of us and we pre ordered the food which was great! So easy to know people had already decided and we could just tell the staff when we were ready for food. All started off great, food came out around 20/25 minutes after we had ask which we all thought was really quick considering there were over 20 of us, which was great!
However , when eating we felt like the member of staff was watching over us and as soon as 1 person had took their last mouthful the staff member removed the plate. Our poor nanna who had travelled from Thirsk for this meal was still chewing her last bite before her plate was taken away, which we all felt was too rushed.
Empty glasses were being taken away whilst we were eating which is fair enough but when the glasses are been taken from across the table whilst you’re trying to enjoy your meal was disrespectful I thought.
Once everyone had finished there it meal we were opting to stay for some more drinks and all have a catch up however we felt that rushed to get out of the place we just left and went elsewhere. Glasses were being taken that weren’t even finished. Just a quick tip for staff in future, do not try and rush customers!! Other than that we enjoyed the food and the place was clean, there was also a little park for the kids...
Read moreI went in around dinner time on Friday and there was only 1 table taken so the waitress said we could sit wherever we wanted which was great as my grandad is in a wheelchair so strugles to sit on some chairs. The food arrived promptly and we were pleasantly surprised as we expected small, basic potions given the prices are so cheep. However, the potions where very big and were presented really well. Between me and my family we had 2 parmos and sausages and mash and they were all delicious, we even took the rest home with us as we were too full to finish it all. The only downside I would say is that no one cleared our plates until after we had left and we had to go to the bar to order and to ask for anything we needed. This is the system the pub has in place which is fine but I believe the overall experience would be better if it was table tableservice. However, I will definitely be returning and would recommend to anyone looking for a cheep and...
Read moreI have always been a regular visitor to the teal arms when in the area. The food has always been good, and very value for money.. however after my visit yesterday I will not be returning..
Whilst enjoying my curry I chewed and ate something hard, thought it might be well cooked chicken but I continued to eat and found chucks of sharp plastic in the dish from a takeaway tub.. only to assume they have reheated the rice in the microwave in a cracked and damaged tub. Sharp (50p sized) shards of plastic are not what I expected in my food.
I brought this to the attention of the waitress who said "Let me show the kitchen" no apology and surprisingly never returned. After 20 minutes of waiting and watching her continue about her day serving others and not coming over to me I frustratedly left, to which she said thank you for coming! Shocked I was... Ive left with no update from the chef, no apology,...
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