Market Place Café — Restaurant in England

Disappointed! Went for a quick visit to Wells on our way to a weekend break. We chose the cafe for the outside setting and closeness to the cathedral. I went inside to order, no problems so far, found some items on the menu and drinks. Our drinks arrived very quickly so this was good. After quite a while our breakfasts arrived. Unfortunately my partner's was missing bacon and mine was missing hash browns. I explained the issue with the meals and was told they would tell the kitchen. My partner asked for sugar as none came with our drinks. When they came back they gave the sugar and no mention of the missing food. So we said again said about this. We waited quite a while and then decided to eat as our food was getting cold. After a while we spotted another waitress, so again we asked about our missing food. She quite rudely said how hot food took a while in the kitchen. Ok yes it does, but this wasn't additional food. We ordered straight from the menu. Eventually our missing items came when our breakfast was pretty much eaten (I was actually missing the correct number of hash browns but by now we were just grateful for something) overall we didn't feel satisfied. The food was mediocre at best and the staff weren't helpful. Not even an apology. I wouldn't...

This place seemed a good option as they did gluten free options. They had just taken an order from a large party and so we were told we would have to wait 20 minutes for our food. We decided that would be fine. We were all finished our drinks when the food finally arrived after 40 minutes. The gluten free bread was stale. As with most cafes I'm assuming it was taken from the freezer and defrosted, but there are ways to defrost bread and keep it soft. The other paninis were just 'fine'. We were disgusted though when a customer came in to ask how long their food would be. They had arrived shortly after us, and probably told 20 minutes as well. She explained to them that their parking was due to run out, they didn't want a fine etc, and if it didn't arrive in the next 10 minutes they would need to go and would want a refund. We thought it was perfectly reasonable, and she wasn't aggressive, just to the point. After she had gone back outside the girl she spoke to them relayed the story to some colleagues mimicking the woman, and being rude about her. It was completely unprofessional behaviour. We are locals, so the type of repeat business they should want to retain, but we...

I went in before 11:30 to have a breakfast but by the time I was served they were no longer doing breakfast and I would have to wait half an hour for lunch. The price jump from breakfast to lunch was shocking! Now on a day i'm treating myself I will indulge on a pricey lunch, i'm also usually far too lazy to get up and find somewhere else, but these prices were so much that that's actually what I did. I had already ordered a coffee so I initially thought I could at least relax for a while but the chairs were so uncomfortable I drank it quickly and left. It was an extremely delicious coffee though, so i'm sure the food would have been just as nice. other things to note and to sumerise: minimum card charge of £5 no mobile signal no wifi menu had a lot more options than other nearby independent cafe's staff were really lovely nice and warm uncomfortable seating strict on breakfast/lunch times breakfast priced okay lunch...