Drive thru i would definitely avoid, order double sausage and egg with hash brown plus extra hash brown, bag thrusted into hand without a cheery hello thank you or good bye, when get to eat said order it transpires that you haven't got what you ordered, you have some thing completely different and at a cheaper cost. So well done Penrith mcdonalds you made a profit out of me, were ignorant to me ,couldn't even be bothered to give me a receipt and couldn't even ensure that I had the right order. I mean come on, its written on the package what you are giving out. I hope whoever had my breakfast enjoyed it because I didn't enjoy yours.
Also the idea is when the phone rings you answer it and speak, not just pick it up and then end the call.
Recommended you to others?????? What do you think
Well had another attempt today, order machine not working, a sign on the screen saying order at next window. So around to the window I go.
Girl looks at me blankly , did you order with the 2 girl's outside, I replied no, machine said come here so here I am, you are meant to order with one of the 2 girl's outside they have a tablet. I said the 2 girl's mucking around by the building you mean, error yes she replied.
Oh you can order with me, so I did, then got told oh 2 cars behind you have ordered now so you will have to wait longer.
Tell you what, shove the fast food, I'll eat healthy now.
Can't organise a prayer in a mosque this place.
Still the worst...
Read moreOrdered on three consecutive nights food delivery from Macie Dee's. Delivery drivers didn't have a clue where I was, even though my business is on Google maps as my geographical address. Uber is pants, also my food was delivered well outside the 8 minute window, fastest delivery was 29minutes and respectfully deemed offensive and not for consumption. One order was cancelled as it arrived 43 minutes after it left the dstablishments premises and the other two went in the bin, one of which wasn't even complete, it lacked a 🏜 desert that was on the order. Manager was sincere and has offered me a complimentary meal for yesterday's fiasco but nothing for today's fiasco. I noticed on my Macie dee app that one driver stopped three time and another stopped two times before calling on me and both drivers were 700 metres from my town centre location and I needed to contact both of them to direct me to my address. Simple answer is Macdonalds is great if you call in but don't get it delivered as Uber is riffe with delivery drivers using multiple accounts so the two delivery promises is being flouted and food is arriving late thus effectively damaging macdonalds reputation for fast...
Read moreWe were disappointed by this McDonalds, despite the amazing view of Penrith Castle (highlight of the visit). It was scruffy, crowded, noisy and one item on the order didn't arrive, (Not charged for either). I couldn't be bothered to re-order and wait again as service was slow so I only had a coffee. I didnt' even get a receipt from the machine so I can't quote details. The place is mainly a meeting point for all the local kids and they are not all buying food or drink ! They were just using the facilities, crowding the toilets and delaying others by standing chatting in there. McDonalds is a restaurant business, not just a place where teenagers go on a rainy afternoon to shelter without buying anything, causing inconvenience and noice to others who are genuine customers and have called for a rest, a bite to eat and to use the toilets in peace. Management should be watching this and taking steps to make sure the kids are actually customers. I won't go here again or recommend...
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