Monmos Derby — Restaurant in England

Monmos is a local secret- i was advised to visit by an uber driver who enthusiastically mentioned many items to try on the menu. I didn't fully believe the claims he made, about the pricing, quantity and quality. But. I was completely surprised to find the claims all true.

The menu is large but each item carefully thought of and made. I can whole heartedly recommend all items.

The price is half that of most other shops. [A lot less than what you'd expect particularly if you aren't derby native].

The atmosphere, particularly upstairs, is well curated. The staff are friendly, smiling, and accommodating. One paticular staff member, Navpreet, ensured my comfort. At one point, even when on a break, got up to ask me if everything with my food was okay. I am completely moved by the hospitality. Her smile and personable nature were infectious and greatly contributed to the atmosphere.

All staff members know the menu well and are able to recall items or make recommendations. They're also flexible on orders showing that [from what I had] it was fresh.

There's little else to say except IF you are buying take out, or want to sit in, in Derby. There are few reasons NOT to come to Monmos. And if you're a visitor to Derby like myself- please go it...

Ordered a mixed kebab, but I was extremely dissatisfied.

The meat and fries were cooked well, but they were over salted.

The portion size was too small to charge £10.99. I couldn't see how big the kebab was because they put it in an oversized tray which contained a small amount of salad in a small sealed cup.

I asked for sauce, and they said they've put it inside the sealed tray. Surely we should have a choice what sauce we want? (I didn't like the sauces they put in) you can see the problem here...

To add, just eat drivers place their food bags on the only table and chairs so it looks tacky.

Lastly, the main worker handling the orders uncessarily screamed orders out which startled me a few times because it's that loud and it's a small room.

I used to come here a while back and it has turned into a Just...

Feel slightly cheated after receiving tonight's food. Delivery arrived over 30 minutes late (on a Monday night). The calzone ordered had undercooked dough in the middle and a soggy bottom. The chilli cheese nuggets were inedible, basically no filling inside and stone cold.

Unfortunately the kebab with chips meal wasn't any better either. Chips were cold and hard and the portion size was tiny! Kebab was incredibly dry, presumably from being cooked and left in a bag for a long time until it got sent out. For the money, you'd expect a lot better.

To summarise, I feel really let down at the moment as I don't have take away often, but when I do order out I'd always pick up MonMos menu first. The food and service is normally spot on! Hopefully if I order again, it's a damn...