Morrisons Cafe — Restaurant in England

Turned up at Morrison’s cafe for a quick breakfast and was severely disappointed. Waited in the queue for over half an hour, the cafe wasn’t full so I have no idea what was taking so long. Social distancing doesn’t exist here, people were very close together - so close that my friend stepped back into somebody. There were loads of staff milling round but nobody said ‘thank you for waiting’ or encouraged social distancing measures. The cakes in the fridge were not covered so anyone could touch the food and then put it back. We were also NOT tracked and traced - the manager approached people sporadically to ask for details but many many many people were missed in the time that we were there. When we got to the front of the queue we were told there would be a further half an hour wait for food - an hour in total from arrival to table service! It would have been good to have been told this at the back of the queue so we could have decided whether we wanted to stay or not - I did say this to the person at the till, but it was ignored. There was a large queue of people behind me that could have saved time. I ordered two large breakfasts and asked to swap a few items. Not only was I told that a standard slice of toast wasn’t included, but that it was also policy not to swap items - I could have items removed and pay extra if I wanted anything to make up the breakfast. In other words, I’d be paying the same amount to have less on my plate. I can only see this as encouraging waste - nobody likes paying for less, so the ultimate result of this will be that wasted food will go back to the kitchen - a truly greedy policy! The person that brought the food was wearing their face mask incorrectly, I.e. not over his nose - the manager was on the floor at this time and didn’t tell them to correct it, even though she spoke to him directly several times. Nobody was wearing gloves and the waitress that brought our food touched my cutlery. Completely unsafe. This place should NOT be open if they are failing to implement safety measures! Oh and the food was cold and the tomato was uncooked. I wasted a whole hour and a half of my life on this...

What a farce! When choosing the build your own breakfast at 99p an item, you'll get one of each selected. Pick five and you're at £4.95. What you're not told is that for £1 more, you're going to get two of everything plus toast! Why only one item when selecting your own choices? Why not point out what is available for so little more? When the breakfast arrived, it was barely warm, just to add to the frustration. Nice enough staff but please be more open about the choices available and please serve HOT FOOD when a cooked...

I spent 5 days in Wells, Glastonbury recently and ended up eating brekky at Morrisons cafe, where I became addicted to the poached egg on smashed avocado on toast!

What made the brekky even more amazing was being served by and watching Karli! You could see that she really cares about the clients, and vice versa. Nothing was too much trouble. And her smile and efficiency lit up the cafe area like a torch. You could see that she was making that Gran or GrandPa's day each day with a smile. One in a million...