Oasis Cafe Gillingham — Restaurant in England

Would give a 0 star if it allows! Ordered through Ubereats at 10.30, still hadn't arrive by 12 so rang restaurant to be told it has just left and will be with us within 20 minutes. Still nothing at 1pm, rang again for them to ask me why it hasn't arrived and they'll contact their driver, rang back 5 minutes later to again be asked is he not there yet. Asked them cancel and refund me as it has been too long and food would be cold as I was told an hour ago that it had left. Passed me onto the owner or manager and he was very rude, shouted down the phone at me telling me he will not be refunding me and then shouted down the phone again telling me he is very busy and hung up on me. It is now 13.40 and the delivery driver has just turned up, sent away and told it was cancelled due to time. I will get refunded and they are being reported...

Ordered from here on Deliveroo, main food was very nice, but desserts were not what we ordered. So I called up to find out why, only to get a member of staff telling me he’d tried to call and got no answer, even though there was no missed calls on my phone? I tried to tell him that I had no missed calls so I didn’t understand, to which he seemed to get annoyed and angrily said he did call and that next time he’ll just cancel my order if I don’t answer the phone?? Which to me was quite a rude way to speak to a customer when I’d only called up to enquire, not complain. And the fact that I did not receive any calls whatsoever from oasis cafe makes me wonder what number he claimed to have called? Because it certainly...

Cant believe what I have just read on the reviews regarding prices! Me and my son ordered a breakfast baguette at £5.30 each minus sausages. We were charged 16.00 because it didnt match up to the menu price. I rung and spoke to them and his words were I'm just the chef your son ordered egg bacon and mushroom x2 not what we call the breakfast baguette 🤣🤣🤣 so got charged for not having the full baguette, very rude staff will def not be going back or recommending this place again!!! Will be reporting this also as it seems we are not the only people...