Pier One looe — Restaurant in England

Popped in for breakfast and was warned there was a little wait for food but it looked clean and the food coming out looked good. So we ordered and waited, and waited and waited and....you get the picture. After 40 mins I asked if our food was coming and was told "yes your food is next to be cooked". 15 mins later and still nothing so I asked again. "We'll check with the kitchen for you". 5 mins later and no one had returned with info or food so I went and spoke to the manager. We cancelled our order and left. We hadn't ordered an imperial banquet fit for royalty, just breakfast baps and scrambled eggs on toast. And it took an hour for them to not even start cooking it. If you don't have the kitchen capacity (it was a tiny kitchen) to cope with the amount of tables you have, then you have too many tables in your restaurant. And yes I worked in 5 star hotels for 20 years so speak...

Not the first visit but service wasn't as great this time. Waited at an outside table where a waiter/waitress comes to you for the outdoor tables. Waited for over 10 minutes for this before we managed to pin one down and then the waitress only took the order as being one panini when we wanted 2! Only realized when we looked at how cheap our order seemed to be and knowing it had been more than that for an identical order the week before!

Once rectified our food was delicious and the honey & mustard dressing over the side salad is amazing.

Even fighting off a determined seagull won't deter us from going there...

Excellent place to drop by for lunch.

The place was really busy with half term crowds, but despite this the young staff were incredibly calm, in control, helpful and friendly. And they were all smiling and seemed happy to be there - which is not always a given! That makes for an instantly welcoming and comfortable place to spend time.

Okay, there was a bit more of a wait on food than is ideal. And the food itself was nothing to get too excited about - standards are generally pretty high these days, and the burger was decent rather than great. But, the prices were perfectly reasonable.

Coffee was...