A Delightful Dining Experience at Samrat Restaurant
I recently had the pleasure of dining at Samrat Restaurant, and my experience was nothing short of delightful. The standout element was the impeccable service provided by host Ahsan. His attention to detail and welcoming demeanor added a personal touch to the dining experience.
The food at Samrat is consistently excellent. I've visited multiple times, both with large groups and smaller gatherings, and each time the culinary offerings have been nothing short of impressive. The menu boasts a variety of dishes that cater to different preferences, ensuring there's something for everyone.
One aspect that sets Samrat apart is their ability to accommodate both large and small tables with equal efficiency. Whether it's a cozy dinner for two or a celebration with a larger group, the staff always ensures a seamless and enjoyable dining experience.
Ahsan, in particular, stands out for his exceptional hosting skills. His friendly and attentive nature creates a warm atmosphere, making guests feel truly valued. It's evident that he takes pride in ensuring everyone at the restaurant has a positive experience.
In conclusion, Samrat Restaurant, with its fantastic host Ahsan and consistently great food, has become a go-to choice for me. I highly recommend it for anyone looking to enjoy a wonderful dining experience in a welcoming...
Read more9 of us went to Samrat for a family meal on a Wednesday evening, we were booked in for 7.00pm, we were finaly served our main course at 9.20pm. 140 minutes later. The place was reasonably busy when we arrived but almost empty by the time left shortly before 10.00pm. The service for the entire evening was appalling, Popadoms are traditionally an appetiser, ours turned up 2 hours after they were ordered with our main course, we had to chase a waiter to take our drinks order, then our food order and were constantly asking where our food was. People came into the restaurant after us and were served and left over an hour before we were. We got a stream of mealy mouthed excuses why we were waiting, none of which sounded sincere. The food was great, we've been scores of times in the past, we knew the food was good, but this will have been our last visit. There are numerous excellent Indian restaurants in the area, all of them wishing to keep their business open in these times when money is tight could, and would, have done better. As we were getting up to leave we were offered a free round of drinks - nearly 3 hours after we had arrived. No good. Needless to say, we...
Read moreOrdered a takeaway in order to settle in the house on New Year's Eve. Collected my food and drove back from Samrat in Seaham to Sunderland only to find the food was cold and three items from my £35 order were missing. After telephoning Samrat I again got my car out and drove back through to Seaham to collect my missing items. I found this to be a rather frustrating and a disappointing start to my culinary experience with Samrat although staff were pleasant enough throughout and apologised for their mistake. Back home I put the car away again, managed to settle and re-heat my ordered meal. The food was tasty with a really nice flavour. I will return to Samrat at a future date for another takeaway as their food is of a higher quality than most places and the staff were pleasant and helpful. Hopefully, next time I visit I will be given the full order I paid for without any mix ups and subsequent hassle; if so, I'm confident they will deserve a 5 star review. Nice food, pleasant staff... give it a try BUT if you order a takeaway be sure it is your full order you are collecting. Good...
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