Staff got too much attitude. my gin and tonic was flat so i went to the bar and told them about it. One of the guy drank the tonic and said its ok and What the barmaid told me is she just opened the new bottle of tonic water and confirmed that its sure not flat.
makes me feel uncomfortable to told them that my drink is not right. So i asked for another one with fevertree tonic and she came taking the full payment and of course my fiance wasnt happy that he has to pay the full amouth of the drink again which is £10+
She insist that the tonic is ok and even showed us a bottle and said that do we want to test it?
It makes us very uncomfortable.
The way she reacted with the situation was so wrong. i didnt mind pay for another drink but at least showing us some respect and sincerely apologise would be so much better than just told us that she is the supervisor here and knows how to do her job and her tonic is not flat as i said is just not on.
We left and said thank you to them but they just completely blanked us. no apologise or sorry or even thank you for paying for drinks from any of the staff whatsoever. Poor service. Very much disappointed. bring your...
Read moreThe bees mouth.
How the mighty have fallen
My partner and I love the bees mouth. Or should I say, we loved the bees mouth. We visited the establishment recently and were not only greeted with bar staff who were uninterested with us but made us feel like certain insects one squashes without a second thought. Hardly the attitude that we had come to expect from one if our favourite establishments in Brighton. My only recommendation would be; to jump into your DeLorean and visit The Bees Mouth a few short months ago and enjoy your experience there as a valued customer. If however you wish to be treated the same as a person in a wetherspoon's style ledger then please do visit. They would be happy for your custom. But please do not voice your wish of a bar with the guts to be different. For you will not find it here. Such a shame. Another of Brighton's holy grail pubs past on to management who no...
Read moreThe compere at the open mic is extremely inconsiderate . . . deaf to your wishes for the set up, and, if in any way you take your time because you are not an impatient ego maniac speed freak; he just says "play, play!" and goes out the room leaving all the instruments imbalanced and sounding like some of them aren't even on. Good audience though and most seem really nice spirited people. I think it depends if the compere takes a liking to you or not. Luckily someone ran out after we had gone and said he really liked the music but the levels were all wrong and it was wrong of the compere to be so impatient and not listen to our needs and go out of the room. He suggested "yes, play again, play loads, but not at the...
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