I went to the trouble of searching your company on Companies House website to check if the rude woman who served me this morning had a hand in your business. Clearly she doesn’t by my findings, and that should be worrying for yourselves and your business. I was early to a hospital appointment and thought I’d stop at the Elm Grove branch to grab a quick coffee. I was not acknowledged by an older woman and she proceeded to serve two people in front me still not purposely acknowledging me. I decided to walk out as I wasn’t prepared to be treated so unkindly. It was absolutely unwarranted. I was the only other person in the shop so you can’t even chalk it down to volume of people.