The Golden Lion — Restaurant in England

This was my favourite little pub in Whitby but will not be returning. Disgraceful behaviour from a member of staff - who possibly is the landlady. She stormed into the pub and shouted loudly at me and my partner to 'get out' without giving any reason at all. We were sat quietly having a drink having already been in an hour or so earlier but had returned as we liked it so much. The only reason I can think of is that my partner had his football shirt and tracksuit bottoms on and it was 9.00pm on a Saturday night. If that was the reason then fair enough but there are ways in which you speak to people. That woman didn't have an ounce of customer service within her and quite frankly...

Although this place was a pub we regularly visited we found the bar maid quiet rude and had a bad attitude we met others in this pub on our 1st afternoon at whitby and we was all having a great time we got told to lower our voices really ? We was in an Irish pub ? We went back a second time and my husband out of politeness apologised she said ill let you off I was absolutely furious had a very cocky attitude couldn't wait for her shift change to come on as he was an absolute delight the only reason we stayed coz she was ending her shift she needs to go on a customer services course and do her homework...

We were 2 couples on a week’s holiday. First impressions, thought everywhere good do with a good clean but you find these sort of pubs end up being the best. But that theory wasn’t to be with this place. Very unpleasant barman, we spent a good amount of money in here but got the feeling our faces didn’t fit. Landlord was very arrogant, didn’t even have the courtesy to look at my husband while he tried to make conversation. Some really good pubs have had to shut after falling on hard times. Shame it didn’t happen to this place. Doesn’t deserve people’s hard earned money to keep this place open....