The M Café — Restaurant in England

We went there with friends and both our toddlers for coffee and cake. Spent £30 between us for four coffees and 3 cakes.

Both our boys had packed lunches and the waitress quite rudely placed a card on the table (without talking to us) that stated food not bought on the premises cannot be eaten there.

Whilst we understand that they wish to promote their own menus and food, we hadn’t just turned up and not bought anything, and yet we were still made to feel not welcome. Even though they very clearly cater the cafe for families.

We promptly packed up and left, sadly we can’t afford to constantly feed our kids off the menu in the restaurant - and £30 on coffees and cakes for the adults felt like we were justified to sit at the table we were obviously...

We love M Cafe & have been coming here for years, our best friends wedding was also here which was brilliant. Food & service has always been really good until today, 1pm terrace was empty but was told you had to have a reservation as Pub in the Park was on, we went & ate at Ginger Wings & then walked past terrace again an hour later, only 3 tables occupied, Also passed by 4pm, lots of available tables. Spoke to one of the ladies who was working there shooing people off the steps & asked why we couldn’t of eaten there as so many available tables & she said we could of although we had been told 1pm by another member of staff we couldn’t without a reservation, she then said we could come back tomorrow & eat as if we would even if we had...

I used to like coming here with my Son, but the last few times I’ve noticed the older dark haired woman (I’m presuming owner/manager) has been nothing but negative towards paying customers. On today’s visit, literally every interaction with any customer was negative. It is setup as a child friendly cafe, with a children’s play area, but she told my 18 month old Son to stop tapping a wooden spatula on the play washing up bowl, told us to think about the noise for other people. We were too shocked to answer straight away and she said “I’ll take it off him then” and we left with him crying. Obviously we will not be returning. Don’t have a children’s play area if you will not let the children play and...