A-V-O-I-D / In the spring of 1979, I had my engagement party at this restaurant/hotel. It was a great venue, then. Over the years I used this place many times. Occasionally the service was not excellent, but certainly not as lousy as today. We turned up at 14:15 (Sunday afternoon). I asked for a table for 4 people. “Have you booked”, the manager asked!? “Sorry, I didn’t, but the place is empty”, I replied. To which the manager said “you don’t know if it will fill up later on”!?!? [See pictures]. It sounds like he didn’t know himself but he certainly didn’t want to work. We sat in the garden at the front of the hotel and bought a few drinks. We paid, at the bar, £32 for one gin+tonic, 2 tonic waters and one bottle of local beer. We asked for the menu – we never got one. Our table was also not cleared from the previous customers [see photo of wine bottle and coffee cup]. We were totally ignored by the staff and even those at the bar were very unfriendly. One hour later I took more pictures (place still empty) and we left to go and eat at the St George & Dragon in Wargrave, where we received an...
Read moreRiverside Restaurant is a delightful escape from the hustle and bustle of city life. As soon as you enter, you're greeted by a warm and inviting atmosphere that immediately puts you at ease. It’s the perfect setting to unwind and enjoy a delicious meal.
I had the pleasure of trying the scrambled eggs with smoked salmon, and it was truly one of the best dishes I’ve ever had. The eggs were velvety and perfectly seasoned, blending beautifully with the rich, smoky flavor of the salmon. Each bite was a wonderful combination of textures and flavors that left a lasting impression.
The ambiance at Riverside Restaurant is what truly sets it apart. It exudes a cozy charm with rustic decor and soft lighting, creating a serene environment that allows you to fully escape the city's noise. You can feel all your senses come alive as you savor your meal in such a...
Read moreI had a very disappointing experience. The service and professionalism were extremely poor. When we first arrived, we specifically asked if there was a seat outside, and they told us yes — so we went ahead and paid- we must prepay . Only after paying were we informed that seating outside was not actually available.
The staff’s attitude was unprofessional and unfriendly. Instead of treating us as guests, they acted as if they were in charge of us. Their communication lacked basic courtesy and respect, and even after paying, no proper seating was arranged.
In the end, we had to request a refund and leave. This was one of the worst customer service experiences I’ve had.
It’s definitely not worth coming back, and based on my experience, I cannot recommend this...
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