We've thought of going to this pub for some time, and today thought we'd try it with the family for lunch. The pub was clean, with a cosy and friendly atmosphere. Staff were all welcoming and attentive. The disappointment came when our food arrived. We all chose different meals, and all four were of a similar poor standard. My son ordered sausage and chips which were almost £10, he was presented with two small "cheap supermarket" style sausages with chips. The chips featured in three of our meals and although crispy, all had a distinct flavour of being cooked in old cooking oil, as did the chicken nuggets in my daughter's kids meal, which she refused to eat. My wife's sandwich, which it said came with salad and crisps, was probably the best of the four plates, although the trimmings amounted to a couple of slices of cucumber and onion as "the salad", and crisps were a small amount of what looked like the broken crumbs from the bottom of the bag. I chose a cheeseburger, again costing best part of a tenner. The chips were as the others, with that distinct old oil tang, the burger was very sad. A thin pattie, that I suspect was from a tin, adorned with a single slice of unmelted plastic cheese. Nothing else in it, ie pickles, sauces, etc. It reminded me of something you'd get at a funfair burger van or at a football ground in the 1970s. Lovely pub, nice people working there, but definitely not a...
Ā Ā Ā Read moreAVOID IF YOU NEED TO USE BABY CHANGE In general this place is fine, nice food and nice atmosphere. Problem arose when it came time to change my baby's nappy. I have never been anywhere that doesn't have a changing table that folds down from the wall, some of them are pretty grim so my expectations were not high. I did not, however, expect a visibly marked (looked like big mould type marks) baby change mat on the FLOOR of the disabled toilet! That is not a changing facility! I am not laying my baby on a random toilet floor to change her, especially not on a dirty mat. I was told that it would be ok if I changed her using one of the tables in the booths near the toilet, I chose to use the seat because it seemed more sanitary for everyone. I can't understand the lack of care for the most vulnerable of people who will be going into that pub. Babies deserve some sort of basic facilities. It's also pretty undignified for any disabled people using the toilet, to have to manoeuvre around things on the floor just to go to the loo. They really need to rethink their "changing...
Ā Ā Ā Read moreI ordered the steak pie and have to say it was the worst meal I have ever had at this pub. It took some time to arrive . The pastry was raw . It did not look like shortcrust Pastry . It appeared to be microwaved. The gravy was congealed. I spoke to Cat who told me it wasn't the usual chef . The manager refused to appear to discuss the problem Told to ring today. I have rang 15 times and get an answering machine telling me I can't leave a message. Next time in Northallerton I will pop in but not for food . Poor customer...
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