Tiffin at the Beach — Restaurant in England

Synopsis- Walked away incredibly disappointed and angry.

Act 1 - The quality of Tiffin has gone down significantly, however the prices have stayed the same. Sandwich prices at £6/£7 - however club Sandwich was £12 which we ordered. I asked why it was more, and the waiter (who was friendly and helpful) suggested that it was likely because it had more fillings; egg mayo, bacon, chicken and salad. Understandable I thought, expecting it to be of high quality on sourdough or something of the like, and well filled.

Act 2- The food arrived, and the waitress left before I could ask for salt/pepper/mayo.

I had time to inspect the sandwich. For £12, I was expecting something pretty decent, but that thought was quickly dismissed.

Negatives - 3 pieces of un-toasted white bread, tiny pieces of chicken, the poxiest amount of egg mayo you've ever seen, not even reaching to the edges, no mayo (apart from with the small amount of egg), butter, or seasoning.

Positives - OK bread, bacon was cooked pretty well, crisp lettuce and tomato.

We caught the eye of the waitress, we asked for salt/pepper/mayo.

I add salt/pepper/ mayo to the sandwich, and it's a good thing they had the foresight to buy Heinz mayo with its distinctive flavour and thick consistency, as that is the thing that saved the sandwich from one; keeping the tiny dry pieces of chicken inside the confines of the sandwich, and two; making it taste of anything besides regret and anguish.

I was in question whether or not to send it back, but I was starving, and couldn't catch the attention of any of the wait staff.

I forced the sandwich down like a bush tucker trial, (a slight hyperbole, it was probably a 3/10) and was going to give some constructive criticism. I had eaten the food, so I thought it was fair that I pay for it.

Act 3 - My partner went inside to change our baby, and I waited for our plates to be cleared.

When the waitress appeared, I expected the usual platitudes of "was everything ok for you? Would you like anything else? Can I get you the bill?" Etc.

Nah, That was too much. She grabbed the plate - and before I could speak - turned to leave. I hadn't been prompted, so I said; "that was awful, by the way."

She shrugged, and made a face like Robert De Niro, whilst walking away.

I followed up with; "is that it, is it?"

More shrugging and De Niro impressions ensued.

I then had to shout across the patio; "I'd like to speak to your manager then please."

I was aggravated by the rudeness of this waitress, so I sipped my tea and waited for the manager to appear.

The bills fate had been sealed, I was no longer paying for it.

Act 4 - My partner decides not to change the baby. There is feces smeared over the baby changer, and there are no other children around, how long had this been like that?

She then overhears the waitress come in to the café, and address the staff, and subsequently all the other patrons; "TABLE 24 SAYS THE FOOD IS AWFUL."

The other members of staff cannot tell if she is being sarcastic, and keep asking her if she's being serious, as the sandwich had been consumed. The waitress then goes and sits with another waitress and is conversing about us. My partner leaves the bathroom, and says "I'm table 24, let me explain."

Act 5 - The manager comes to the table. Throughout the entire situation, she is friendly, apologetic, and understanding. She opens with; "I've just spoken to your partner inside, and we've taken the sandwich off of the bill for you."

I inform her that I will not be paying for any of the bill, and proceed to tell her about the food quality and rudeness of a select member of staff, and that I had planned to pay for the food, as we had eaten it, before the waitress decided to go all "Taxi Driver" on me.

She was incredibly apologetic, said not to worry that the food was on them, and that they seriously hoped that we would return again, as not all the members of staff are like that and they have a good team.

Unlikely, we'll just go to 5 The Beach...

Went to Tiffin at the Beach in Clevedon for my mum’s birthday. Thought we’d treat her to something nice and traditional so we decided on scones and cream by the sea. We ordered three of their scones and tea packages which were £8.50 each and honestly I think that’s a brilliant deal. You get a big pot of tea, two fresh scones each, a generous serving of clotted cream, a little jar of jam and a couple of strawberries on the side.

The scones were lovely and warm when they arrived, with that soft fluffy texture on the inside and a slight crisp on the outside. Exactly how you want them. The cream was thick and rich, proper top tier stuff, not the cheap airy kind. The jam was fruity and smooth and when you put it all together on the warm scone it just melted in your mouth. Absolute delight. They even dust the plate with a bit of powdered sugar which made it look beautiful and felt like a proper treat.

The cafe itself was really nicely laid out. It felt clean, relaxed and the best part was being right by the seafront. The view is honestly something else. Sitting there with a cuppa and that view in front of you just hits different. Staff were really friendly as well, welcoming and polite without being over the top. And a nice little touch at the end, they give you a free mint when you pay.

All in all a really lovely spot. Definitely recommend it if you're in Clevedon and fancy a calm tea break with some proper good scones and a...

Very disappointed with afternoon tea today 😔 was a 30th Birthday treat for my daughter. Not particularly good customer service although the waitress seemed very sweet, it wasn't really her fault. We had a choice of cream cheese sandwiches, cheese sandwiches or ham! I'm a vegetarian which I'd told them on the phone when I booked so I guess I'll have cheese! My daughter doesn't like ham so I guess she'll have the cheese. There were scones and some tiny little pieces of dry lemon cake and four macaroons. I think they knew we weren't impressed so the waitress bought a plate of complimentary prawn and mackerel open sandwiches. First of all I'm a vegetarian as I'd already said and my daughter doesn't like fish so it kind of made it worse. We took them home for her husband to eat so at least they didn't go to waste. I don't like complaining but it just didn't feel like a treat, definitely not worth £24 unfortunately. Definitely no special treatment, very disappointed. The only thing we had was a bit of a laugh at the terrible service and food, we tried to make light of it. Probably try somewhere else next time. My daughter showed me photos of a beautiful afternoon tea she had when she went away for the weekend with her husband. It's not to much to ask surely. A couple of nice cakes and a s decent choice of sandwiches? Wouldn't...