Lovely restaurant in a great spot in Paighton harbour, unfortunately let down by the service (maybe they were having a bad day). We were greeted at 5pm when they opened and although we had a reservation they told us that we had to clear out by 8pm which felt entirely achievable when we walked in. Little did we know how slow the service would be. We were given 20+ minutes to look at the menu. Served warm bottles of water, and the service was generally quite inattentive and poor, we were one of 4 parties at 5pm when the restaurant wasn't busy, kids meals were quite poor, the mini sausages were cheap jumbo sausages from a chip shop, and the peas were hard and undercooked, the scallops I had hadn't been cleaned thoroughly and left a gritty sandy texture in my mouth. The muscles were great though as were our mains of fish of the day, although the red wine juis was a bit overpowering for the hake. The table wasn't cleared quickly, in fact they forgot to clear the starters when they brought out the mains. We waited 30+ minutes to get the desert menu and decided in the end not to bother. The staff were very friendly and chatty so in all a mixed review. The mean for 2 adults and 2 children came to £97.35 so quite expensive for the experience. It might be better on a different night with just adults. We may...
Read moreLast summer my family and I ate here and were so excited to return, as it was the best meal out we had ever had. Roll forward to this year, and I'm sorry to say that the amazing experience we had previously enjoyed, was not repeated. The service was incredibly slow, despite not being busy. It was very difficult to get anyone's attention when needed at any point. The food was good in general, however my fondant potato was extremely burnt, I was surprised that it was still served. For starters, 4 of us had ordered cheesy garlic bread. When another member of the table was ordering their starter, he checked that the starter he wanted didn't have garlic in. The waitress checked that he wasn't allergic, which he isn't, just hates it! Roll on to when our food finally arrived, all 4 'garlic' breads were cheese on toast. This was raised, but the waitress never got back to us. My 8 year old has ADHD and autism, so sitting still for a prolonged length of time isn't easy. We were there for nearly 3 hours, despite no desserts. We ended up getting up and paying on our way out, after waiting 15 mins for the bill to be bought over after asking.
The whole experience was very disappointing, especially as we were all celebrating a birthday, and had been really looking forward to returning. Safe to say, we won't be...
Read moreTerrible food and pretty average service.
Went last night for a meal (6th oct) arrived not long after it opened so there was only 3 other tables in the restaurant.
Ordered a fish and chips….which was frankly the worst I have ever had. It was barely warm, and under seasoned. Tasted like nothing! The mushy peas was also cold and tasted of water. I should have just sent it back.
My wife ordered a fish of the day which came with pasta and a lobster bisque sauce. There was no lobster bisque sauce, the fish was fine but under seasoned and the whole dish lacked flavour. It’s was a very poorly executed dish/ concept.
We waited over 50mins for 2 plates of food that was well below average. We was so hungry that we just eat the food within 10mins and then left.
I did tell the girl when we left how bad it was and my response was “I’ll let the kitchen know”
A complete disgrace of a place who need to rethink their whole service flow or just give up and go! Honestly a total joke of a place!
Most of the real reviews seen to say the same thing.
Very disappointing, will not be returning and will not be recommending to anyone.
Great view, that’s about it and I’m sure will continue to con people because of...
Read more