Wish I was allowed to rate this place a zero. The waitress we had was combative and argued with several coustomers over mistakes made as she did not have a proper understanding of the English language.... I really want to make it clear, that I do not speak two languages, and she clearly has some grasp of English which I find admirable. However wether you are proficient or not, you DO NOT ARGUE WITH THE COUSTOMER! My son and I are currently on a low carb diet, so we ordered the Moroccan Chicken omelette.. My son had his, mine was unfortunately a Mushroom omelette, which contained potatoes. Um am avoiding carbs and am allergic to mushrooms..?? They apologised and did offer me morrocan chicken skewers, free of charge. However in the middle of all of this, my friend who was having lunch with me, never got her Welsh Rarebit at all before we had to leave for a scheduled appointment. which known to the staff. My friend had placed her order, which was "forgotten" when we spoke to staff and explained the mistake and the urgency they promised immediate service. Needless to say that was not the case and we had to leave. This place needs to look at hiring more staff, and staff who are more Coustomer oriented. So disappointed. WILL NEVER, EVER eat there again....
Read moreWe stopped in Dorchester for a browse round on our way to Devon and so pleased we did thanks to the lovely staff & food at Walnut Grove.
It’s rare, these days, in my opinion, to get such awesome customer service - the type where attention to detail is everything. For example, seeing we had two children with us ‘everything on the menu is available as a children’s portion’ as we were seated and whilst waiting patiently with a toddler for the toilet, one member of staff came over and led us upstairs to another.
The food was delicious, cooked fresh and served efficiently. The crab sandwich was absolutely divine.
Both my children ate the majority of theirs - cheese & bacon topped chips for one and cheese sandwich for another, rather rare for them to devour food like that!
Absolute cracking place to eat and staff are a real credit to the...
Read moreIt wasn't my experience of this cafe stayed in this lady accommodation and was extremely unkind 2 a vulnerable adult who was homeless with a child it was very dirty the room gary was lovely could not eat in there as there was dog hair everywhere fine the first night stayed in a room with a shared bathroom that was filthy had 2 walk 2 the shop 2 eat and I showed my social worker the fridge and bathroom my child left a tiny red mark of hair dye on her unit she told me 2 go on and buy a bottle of bleach 2 clean it up her husband fully apologised as we were both living out of a bag she was that rude me and my child had 2 walk the streets until we were placed in a less...
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