Black Horse — Restaurant in Exeter

Last evening I ordered a flat-iron steak from the menu (as I had done on several previous occasions and which I had been very pleased with). What was served to me last night was not a flat-iron steak (i.e. a single steak), it was beef cut up into bite size pieces, looking like food more suited to a child or geriatric. The waiter explained they had been instructed (by head office - ?) to now serve steaks cut up. I can't imagine any steak eater wanting for his/her steak to be served in cut-up pieces. I felt completely deceived, deprived of an enjoyable eating experience and hugely let down. I did not eat the meat. Had I known the steak would be served in cut-up pieces, I never would have ordered it. The waiter was gracious and offered a free drink for my husband and myself. I asked for the cost of my meal to be refunded. He refunded our entire bill. While this was a generous gesture, I will never go to The Black Horse, Longbrook Street, Exeter again after last night's experience. My first choice of meal last night was the fish and chips but these were not available. This was the second experience I'd had of them not being available at The Black Horse. How does this happen for such a classic pub dish? They were showing on the menu as available, and there was no indication (e.g. on a blackboard) anywhere that fish and chips were not available last night. My husband and I went for the meal around 6 pm - I don't understand why fish and chips would not be available so early in the evening. I would not recommend The Black Horse, Longbrook Street, Exeter to anyone wanting to have a good...

In 1986-87, I was a student exchange from the US attending the University of Exeter. Most Fridays my British friends and I would make the long walk from Lopez Hall down Pennsylvania Ave to "the Blackie" to enjoy a great night. The people at the pub were always nice to we students, despite our youthful noise. I have such fond memories of good times there with Hywel Davies, Lucy White, Andy Bev, Fiona, and the rest of of the gang. I remember that a pint was 90 p back then. Also met a few Royal Marines there, and even met the officer who was paired with Prince Edward when the later left training. Over several pints, he told me what really happened, which I won't share here. I went on to serve in the US Marine Corps for 26 years. During that time, I worked with the British military often, and found that British soldiers were always our best and closest allies...people that you could count on always.

In any case, those were fine times, made greater with the passage of time, as I'm no longer a youthful college kid, but a man...

Went to this pub on 28th November 2021. Everything was fine ordered food which was ok apart from the vegetables only being luke warm. We were talking having a good time. Then it went wrong. In came the rulers of the pub. Students arrived up went the sound on the TV so we couldn't hear was was being said between ourselves. We asked for it to be turned down and was told no as they asked for it to be turned up. They also came and sat in the section we were in and didn't give a stuff that they were disturbing us trying to get at least 15 of them into an area meant for 8. Ruined our day so we got up and left which was probably wha they wanted. The management should realise its not the students with their orange juices thay pay for the running of the pub, it is the normal customers that keep them going. I am sorry the say the manager needs to grow a pair of balls and sort this out. My advise is give this place a wide berth. I will also be writing to Green King customer...